Technician, Service (GTA)

Caivan Development Corporation•Oakville, ON

6d•CA$0 - CA$92,500•Onsite

About The Position

We are seeking a dedicated and skilled Service Technician to join our dynamic team. The Service Technician plays a crucial role in ensuring exceptional service delivery by responding to service calls, performing minor repairs & overseeing trade work at in-home appointments, as well as collaborating with the Service Team to meet deadlines. This is an excellent opportunity for a motivated professional with a strong background in carpentry, drywall taping and finishing repairs to make a meaningful impact in a fast-paced environment.

Requirements

A minimum of 5 years of relevant work experience in carpentry and finishing repairs
Knowledge of and demonstrated proficiency in multiple trades’ functions (carpentry, drywall, painting, etc.) is a requirement, as is knowledge of various tools and equipment
Comfortable in the use of technology – smartphones, tablets, or computers to record, review and communicate information
Strong verbal and written communication skills
Basic arithmetic skills, for example, in taking measurements, is essential
Flexible to move to different projects and jobs
Attention to detail
Strong work ethic - ability to work independently and as part of a team
Must have a valid driver’s license, and regular access to a reliable vehicle
Must have own hand tools and drills

Nice To Haves

Knowledge of Tarion Construction Performance Guidelines (CPG) is considered an asset
Certified in Working at Heights, WHMIS, First Aid are preferred

Responsibilities

Respond to scheduled service appointments to complete Initial Form, Mid-Year, 1 Year and 2 Year, and internal service deficiencies
Perform repairs including drywall, trim, paint, and other areas, as required
Update site and Technician activity, production & provide detailed reports
Monitor trades while completing deficiency items in the home to ensure completion and adherence to service standards
Review and follow up with Service Coordinators on all scheduled appointments, service items and deficiencies until completed
Meet with Service Team monthly to review service calls, work orders and provide status updates
Complete minor repairs as part of the Model Home Maintenance Program, communicate to the Sales Team and oversee the quality and completion of work performed by trades on site
Conduct Caivan’s QBFC & Move In Ready (MIR gate 1) Inspections
Audit houses at PDI (MIR Gate 2) for level of completion & quality from the initial MIR inspection
Be proficient in Caivan (finishing) scopes and act as an ambassador of Caivan quality standards
Drive Homeowner Survey Initiative
Perform any other duties as required

Benefits

Industry Leading Wages
Annual Paid Operations Shutdown (in addition to Paid Vacation Days)
Complimentary Daily Lunch Program
Safety Boot Allowance
Vehicle Allowance
Onsite Training & Development Programs
Company-Paid Health & Dental Coverage
Coordinating Benefits
Life Insurance where applicable
Group Benefits & Perks (including Goodlife & Bell Mobile)
Use of ADP (HR Portal) – easily access your employee information, paystubs & schedule time off
Recognition Programs (contributions, milestones etc.)
Bi-Weekly Payments directly to your bank account