Technician Service and Systems

Freeman•Dallas, TX

4d•Onsite

About The Position

Alford Media is a specialized division of Freeman that is nationally recognized for expertise in corporate event technology. We bring innovative approaches to our events and strive to exceed customer expectations. We are a team of driven individuals who enjoy challenges and helping our customers realize their vision. The Technician - Service and Systems plays a critical role in maintaining the quality, performance, and reliability of our audiovisual equipment inventory. This position is responsible for diagnosing, repairing, testing, and refurbishing equipment to ensure it is event-ready and meets operational standards. This position will support our Alford Media team. It is eligible to work an in person schedule, requiring work in-office and/or show-site 5 days per week. The ideal candidate will be based out of Dallas, TX.

Requirements

High School Diploma or equivalent required.
Understanding of equipment handling and workplace safety practices.

Nice To Haves

Minimum one (1) year of experience repairing, troubleshooting, or maintaining audiovisual equipment preferred.
Experience in live events, entertainment technology, or related technical environments is an asset.

Responsibilities

Diagnose, troubleshoot, test, align, and repair audiovisual equipment.
Perform preventative maintenance and quality inspections on rental inventory.
Refurbish equipment through cleaning, painting, and replacement of damaged or missing components.
Coordinate with manufacturers and vendors regarding repairs, technical support, and replacement parts.
Maintain accurate repair records and inventory documentation.
Order and track parts and materials required for repairs and maintenance activities.
Provide technical support and troubleshooting assistance to warehouse and event teams.
Maintain a clean, organized, and safe work environment.
Follow all company safety policies and procedures.
Perform other duties as assigned.