Systems Service Technician

Clair Global Corporation • West Allis, WI

23h • Onsite

About The Position

The primary responsibilities of the Systems Service Technician include testing, troubleshooting, repair, operation, replacement, and cleaning within integrated Lighting, Audio, Video, and Control Systems installed at U.S. Based Customer Locations.

Requirements

• Familiarity with soldering, use of standard tools, and generally assembly techniques
• Basic knowledge of computers and networking
• Knowledge of signal flow
• Ability to work alone
• Ability to interact with customers
• Must provide basic hand tools
• Ability to travel on occasion
• Must be ok with heights and occasional work on a lift

Nice To Haves

• Bachelors/Associates Degree/Certificate of Electronics Technology preferred
• ETC Technician Certification preferred
• Knowledge of multimeters, oscilloscopes, and signal generators preferred
• Advanced knowledge of ETC, Color Kinetic control Systems
• Strong understanding of control protocols such as DMX, sACN, ArtNet, RDM, and other protocols.

Responsibilities

• Interact directly with end-users to gather information necessary to resolve system issues effectively and efficiently
• Utilize knowledge of equipment and documentation to test, calibrate, troubleshoot, and maintain installed lighting and audiovisual systems and equipment
• Diagnose, troubleshoot, and maintain installed lighting and audiovisual systems and equipment consistent with company best practices and industry standards
• Complete service ticket documenting all findings, course of action, and results
• Provide preventative maintenance services for various system types and locations
• Modify existing control, DSP, and lighting control programs, as necessary
• May be assigned to assist on installations including rough-in of equipment, pull cable, rigging speakers, projectors, screens, and lighting fixtures, etc., setting racks, testing equipment, terminating cables, racks, wall plates and floor-boxes. Aiming speaker systems, setting gain structure, converging video projectors and video walls, and focusing/addressing lighting fixtures

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree