Technician - Satellite

ManpowerGroup WorkMyWay•Cleveland, OH
•Onsite

About The Position

At MasTec Advanced Technologies, the Satellite Technician installs and maintains satellite dishes and receivers for customers at residences and commercial buildings. The role combines indoor and outdoor field work, customer service, troubleshooting, and recommendations for products and solutions that meet customer needs. Technicians work independently, follow safety guidelines, and provide a seamless customer experience. Paid training covers safety, customer service, technology, products, and on-site sales techniques. The position offers performance-based compensation and incentives, with a promotion path to Field Technician Supervisor and Site Manager.

Requirements

  • Valid driver’s license.
  • Ability to pass a pre-employment drug test, criminal background check, and motor vehicle record check.
  • Ability to work a flexible schedule that includes weekends or evenings.
  • Ability to climb ladders 28–36 feet high and meet manufacturer safety requirements for equipment used.
  • Ability to lift 60–80 pounds.
  • Candidate’s body weight plus 25 pounds of tools and equipment must not exceed 375 pounds.
  • Ability to work in environments without heating or air conditioning, indoors or outdoors, regardless of weather.
  • Ability to kneel, crawl, bend, and work in potentially uncomfortable positions.
  • Strict adherence to safety protocols and procedures in a safety-sensitive role.
  • Strong customer service orientation.
  • Ability to multitask and work independently.
  • Knowledge of current technologies or motivation to learn them.

Nice To Haves

  • Desire to continuously learn relevant new technologies.

Responsibilities

  • Install and maintain satellite dishes and receivers.
  • Build positive customer relationships and provide a high-quality customer experience.
  • Troubleshoot technical issues.
  • Advise customers and recommend appropriate solutions and products.
  • Perform indoor and outdoor work at customer residences and commercial buildings.
  • Follow safety protocols and procedures.
  • Continuously learn relevant technologies and products.

Benefits

  • Competitive, performance-based wages and incentives.
  • Paid training.
  • Discounted DIRECTV.
  • Tools, uniform, work van, and gas card provided.
  • Medical, dental, and vision benefits options.
  • 401(k) with company match.
  • Employee stock purchase plan.
  • Paid time off.
  • Independent work environment.
  • Promotion path to Field Technician Supervisor and Site Manager.
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