Technician, Quality

HABASIT AMERICA INC•Middletown, CT

6d•$23 - $30•Onsite

About The Position

The Quality Technician is primarily responsible for managing and driving root cause and corrective actions within the manufacturing & business environment. This role ensures that product and process nonconformities are properly investigated, documented, and resolved in compliance with company procedures. The Quality Technician partners with cross-functional teams to identify root causes, implement effective solutions, and monitor results to prevent recurrence. This role is ideal for someone who thrives on problem-solving, compliance, and driving accountability across teams.

Requirements

Must be 18 years of age
Must be cleared on any background screening
English literacy
Ability to use a calculator and a tape measure.
Computer skills a plus
Must be able to lift up to 40 pounds.
Must be able to stand, walk, sit; use hands and fingers to handle or feel; and reach with hands and arms.
Proven root cause problem-solving experience
Attention to detail & documentation accuracy
Cross-functional collaboration & analytical thinking with a continuous improvement mindset.
3–5 years of experience in manufacturing quality assurance or corrective action coordination.
Strong knowledge of CAPA processes, ISO 9001, Lean, and Six Sigma methodologies.
Excellent organizational, communication, and facilitation skills.
Proficiency in quality tools and software for managing & tracking corrective actions & tasks.
Ability to assess adequacy of objective evidence to approve and close corrective actions.
Strong knowledge of ISO 9001, Lean Manufacturing, and Six Sigma principles.
Excellent leadership, communication, and problem-solving skills.
Proficiency in quality tools (SPC, FMEA, control plans, etc.)
Working experience with Microsoft programs: MS Word, Power Point, Visio, Excel, Outlook.
Strong aptitude for learning software and managing data.
Demonstrated people and leadership skills, including conflict resolution, problem solving, and performance management.
Excellent organizational skills, attention to detail, and the ability to work with staff from diverse disciplines and backgrounds.

Nice To Haves

Technical writing ability and knowledge of document & configuration control.
Experience with QT9 QMS a plus.

Responsibilities

Coordinate and oversee corrective and preventive action activities across manufacturing operations.
Track, document, and maintain corrective action records in accordance with company requirements.
Ensure timely closure of corrective action tasks and verify effectiveness of solutions.
Lead investigations into product or process non-conformances.
Facilitate problem-solving sessions using tools such as 5 Whys, Fishbone Diagrams, and FMEA.
Collaborate with engineering, production, and quality teams to identify systemic issues.
Create or revise work instructions or procedures to support improvement actions.
Prepare reports and summaries of corrective action status.
Support internal and external audits by providing corrective action documentation and objective evidence.
Recommend process improvements to reduce defects, scrap, and rework.
Provide training and guidance to employees on corrective action and best practices.
Monitor trends in non-conformances and proactively address recurring issues.
Perform quality system and process audits.
Perform product inspections and nonconformance dispositions.
All other relevant duties as assigned by supervisor