Technician/Production Builder

Motion LPEdmonton, AB
CA$21 - CA$31Hybrid

About The Position

We are adding a compassionate and knowledgeable Technician to our team in Edmonton, AB. This posting is for an existing vacancy. You will be trained on the tools you will be working with and the equipment you will be repairing. You will work directly with clients to understand the issues with their equipment and troubleshoot to solve the problem. You will travel to different sites, both private residences and community facilities to accommodate client needs.

Requirements

  • Experience troubleshooting and solving mechanical challenges.
  • Comfortable using and working with manual and power tools.
  • Previous experience in customer service.
  • Previous experience in assembling or repairing equipment.
  • Exposure to using diagnostic tools and power equipment.
  • Genuinely enjoy learning new tools and approaches to solving tactical challenges.
  • Ability to navigate any situation in a friendly, professional, and compassionate manner.
  • Ability to prioritize the comfort and urgency of clients.
  • Ability to manage conflict.
  • Ability to act with responsive patience to client demands.
  • Valid G-class driver's license.
  • Clean driving record.
  • Clean criminal background check.
  • Bondable.
  • Ability to lift and carry up to 50 lbs.

Nice To Haves

  • Experience as an apprentice or mechanic.
  • Experience building furniture or equipment.
  • Curious, friendly, and empathetic.
  • Satisfaction in solving problems and helping others.

Responsibilities

  • Diagnose and repair wheelchairs and custom mobility equipment.
  • Navigate the software system.
  • Assess issues with manual and power devices.
  • Troubleshoot batteries and functionality.
  • Repair equipment.
  • Prioritize an empathic, respectful, and friendly customer experience.
  • Ensure that clients’ needs are met.
  • Travel to clients' homes and community facilities.
  • Adapt daily schedule to meet changing client needs.

Benefits

  • Fair and attractive compensation with a salary range from $20.70 - $31.10 per hour.
  • Eligibility to a comprehensive benefits package.
  • Robust vacation and personal days allotment.
  • RRSP/DPSP match program.
  • Maternity/parental leave top-up.
  • Employee Assistance Program.
  • Employee Discount Program.
  • Tenure recognition through our Motion Milestone Program.
  • Employee Referral Bonus Program.
  • Professional Development Reimbursement.
  • Eligibility to the company’s pooled bonus plan.
  • Goodlife Fitness corporate membership discount.
  • A safe, respectful, and supportive work environment including company-provided safety equipment and resources.
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