Technician, Operations

MSD•Wilson, NC

4d•Onsite

About The Position

The Bio Process Operations Technician is an individual contributor on the Maintenance & Operations team within the Vaccines integrated process team at a start-up vaccine manufacturing facility in Wilson, North Carolina. The role provides shop-floor support for aseptic vaccine manufacturing, including primary filling, inspection, packaging, and CIP/SIP. It also includes routine room and equipment disinfection and management of gowning, disinfectants, and materials. The technician is accountable for maintaining EHS and GMP compliance in the assigned area. The technician operates and sets up equipment within qualified parameters, troubleshoots routine process, electronic-system, and equipment issues, and partners with Maintenance Technicians and cross-functional teams to resolve problems. The role supports startup deliverables, reliable operations, continuous improvement, productivity, and team capability through training and knowledge sharing. Work must follow safety procedures, cGMPs, SOPs, documentation and data-integrity requirements, and site policies. The position reports directly to the Manager, Maintenance & Operations, with no dotted-line reporting relationship and no direct reports. The schedule is an eight-hour third shift, 10:00 PM–6:30 AM, with willingness to work irregular hours as needed to support multi-shift operations. The position is based at the Wilson, NC facility; no relocation or travel is required, and visa sponsorship is not available. The salary range is $57,900–$91,200, and the successful candidate is eligible for an annual bonus and long-term incentive, if applicable.

Requirements

High school diploma or equivalent.
At least three years of experience in a GMP manufacturing facility; an aseptic GMP environment is strongly preferred.
Ability to work independently and as a team member.
Interpersonal skills and ability to influence and assist others through inclusion, feedback, and empowerment.
Ability to gown and work in an aseptic environment.
Ability to work with computerized and automated systems.
Willingness to work irregular hours as needed to support multi-shift operations.
Demonstrated maturity and personal integrity.
Ability to work the stated third-shift schedule, 10:00 PM–6:30 AM.

Nice To Haves

Associate degree in Business, Science, or a technology-based field and/or biopharma-focused certificates such as Bioworks.
Experience with aseptic filling, visual inspection systems, CIP/SIP systems, packaging equipment, or similar aseptic formulation and filling operations.
Experience operating, maintaining, troubleshooting, and/or repairing industrial equipment.
Experience in a regulated environment, such as FDA-regulated work, and basic knowledge of cGMPs as applied to the vaccine or pharmaceutical industry.
Experience in Continuous Improvement, Lean Manufacturing, Problem Solving, and/or Right First-Time methodologies.
Basic SAP, MES, or electronic-logbook knowledge from a production-execution perspective.
Demonstrated leadership ability, peer-training experience, and/or participation in productivity improvement activities.
Ability and drive to work autonomously, organize priorities, and work with other team members.
Strong communication skills within the direct team and across multiple shifts.
Ability to support technical writing of documents such as standard operating procedures.

Responsibilities

Execute manufacturing operations, facility disinfection, and cleaning.
Set up and perform aseptic vaccine manufacturing, including primary filling, inspection, packaging, CIP/SIP, and other equipment operations within qualified parameters.
Identify potential equipment problems and partner with Vaccines Maintenance Technicians to ensure appropriate resolution.
Troubleshoot routine and basic process, electronic-system, and equipment problems.
Perform other duties as requested by the Operations coach.
Perform work safely by following required safety procedures, including hazardous work permitting, LOTO, and HECPs, and using applicable safety equipment and PPE.
Perform operations in accordance with current Good Manufacturing Practices and standard operating procedures.
Complete electronic batch records, electronic logs, and other documentation in accordance with site procedures, maintaining data integrity.
Maintain housekeeping and 5S in the assigned work area.
Identify potential quality or safety issues, escalate them through IPT management processes, and assist with investigations, root-cause determination, and CAPA implementation.
Execute startup activities in the assigned area to meet deliverables and timelines.
Monitor team and process performance and improve reliability through problem solving and continuous improvement.
Set up and operate equipment according to training and procedures to support reliable operation with minimal delays or discards.
Identify and help implement continuous-improvement and productivity enhancements within the IPT.
Partner with Technicians and cross-functional groups for the assigned area.
Train, develop, and mentor team members by sharing experience and best practices.
Pursue and share operations knowledge and skills relevant to the assigned area.
Support a continuous-improvement/MPS culture focused on standard work, making problems visible, minimizing waste, reducing process variability, and problem solving.
Demonstrate leadership and conflict-resolution skills and provide and receive constructive feedback in 360-degree performance reviews.
Adhere to site policies regarding personal conduct and attendance.