Operations Technician

Daniel Stowe Conservancy•Belmont, NC
•Onsite

About The Position

The Operations Technician (tech) is an integral part of the “behind-the-scenes” support crew that delivers unforgettable experiences for Stowe guests while providing key support to areas of operations. An ideal candidate will have excellent interpersonal skills, a proven ability to collaborate, and the ability to prioritize and multitask to represent Stowe in its highest form. This position requires working a non-uniformed schedule consisting of Friday – Sunday. Working nights and/or weekends is a requirement for this position.

Requirements

  • Exhibits a passion for the mission of Daniel Stowe Conservancy.
  • Successfully pass a standard background review.
  • Able to work nights, weekends, and some federal holidays.
  • Must be willing to serve all guests equally regardless of their race, color, religion, national origin, age, gender, marital status, disability, veteran status, genetic information, gender identity, and/or sexual orientation.
  • Must be able to perform the physical requirements of programs at the most rigorous level.
  • May experience exposure to extended periods of sun, rain, cold temperatures, wind, water, and potentially uneven terrain that may contain trip hazards.
  • Ability to move/set up and break down tables and equipment.
  • Ability to lift and carry up to 50 pounds.
  • Regular walking, lifting, twisting, crawling, pushing and pulling, grasping
  • Frequent sitting, standing, squatting, kneeling

Nice To Haves

  • Experience in event logistics or related field of work preferred.
  • Excellent interpersonal skills and the ability to interact with a diverse audience.
  • Exceptional communication and organizational skills.
  • Ability to work in a team yet also independently.

Responsibilities

  • Understands the importance of each guest to Stowe and drives excellence to ensure an optimal experience in every way.
  • Assists with all aspects of operational set-up and breakdown of retail spaces, bars, and events to include, but not limited to, IT equipment, linens, supplies, ice, coolers, tables, chairs, tents, and podiums.
  • Assists with any logistical issues that arise pre / during / post event, retail, and daily operations.
  • Greets and instructs guests as they enter parking lots for events at Daniel Stowe Conservancy, processing parking payments with a point-of-sale device.
  • Directs guests’ vehicles into proper parking lots, roadways, and other areas during and after events.
  • Monitors parking lots during the event for the safety and security of guests, associates, and vehicles.
  • Performs general custodial duties as needed, including cleaning restrooms and restocking paper and soap supplies.
  • Collects and empties trash receptacles, disposes of trash into dumpsters, and bags trash for proper disposal.
  • Responds promptly to maintenance requests while on shift, ensuring timely and effective resolution.
  • Consistently maintains a safe and secure environment by foot patrolling and monitoring premises and personnel.
  • Adheres to Stowe’s Emergency Action Plan preparedness and protocols in coordination with staff for execution.
  • Serves as a first responder to all significant occurrences with speed and accuracy.
  • Conducts timely facility checks, ensuring safe and secure facilities and grounds.
  • Serves as the final checkpoint to secure all exits, doors, and windows after the end of operations, setting alarms and closing gates upon exit.
  • Exemplifies the Garden Mission Statement and supports staff, departments, and leadership in pursuing and achieving goals.
  • Performs any other duties needed to help drive our vision, fulfill our mission, and abide by our values.
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