The Technician Manager East is responsible for providing technical leadership for Controls Technicians in the eastern portion of North Carolina (generally east of Interstate 95). This position will work closely with the Controls Field Team Leader, controls technicians, project management and engineering from development through closeout of projects within the assigned area, while also providing mentorship for Team members. Oversight of all programming, checkout and commissioning tasks will be integral to this role. ESSENTIAL DUTIES & RESPONSIBILITIES include the following: Project Development Phase: Provide feedback to controls engineering group during controls submittal development. Review and provide feedback for sequence of operations during the engineering phase of assigned projects to ensure compatibility with current programming standards. Utilize familiarity of mechanical systems to assist engineering team with identifying potential design issues. Installation/Start-up Phase: Create and/or oversee the creation of program site databases, graphics, and associated programming. Participate in project turnover to project manager after controls submittal finalization. Provide technical assistance to Installation Team on assigned projects as required. Assist in scheduling, organizing, and dispatching Controls Technicians on assigned projects. Provide direction for the configuration, setup, and calibration of factory or field installed end devices while also ensuring proper completion of quality control documentation. Act as primary technical resource and mentor for Controls Technicians performing work in assigned territory, analyzing and diagnosing BAS and system issues should they arise. Closeout Phase: Oversee and/or perform internal commissioning for projects residing in Eastern NC.. Represent Brady during 3rd party commissioning on assigned projects as required. Work with technicians and project managers to compile final project documentation and redlines for as-built generation. Ensure project database and graphics database are backed up to network drive at job completion. Represent company by serving as a direct customer contact, working to develop, maintain, and enhance customer relationships. Assist technicians with providing on-site Owner Training Classes for customers. Collaborate with all Associates to uphold the company's mission and values Seeks out training and mentoring opportunities for other controls projects associates. Participate in Field Technician recruitment. Travel 20% of the time is required. Must be able to work overtime/weekends as required. Must be able to work an on-call basis periodically Evaluate area safety needs/requirements to provide feedback and recommendations to service technicians and assists in the implementation of safety policies, procedures, and training. Adherence to company safety guidelines.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
101-250 employees