Technician, Maintenance Quality Assurance

Porter Airlines Inc.•Toronto, ON

20d•Onsite

About The Position

Reporting to the Manager, Maintenance Quality Assurance, and supported by the Supervisor, Maintenance Quality Assurance; this position engages in the daily conduct and continuous improvement of auditing activities within the Maintenance Quality Assurance Program (MQAP) established under Porter Airlines’ AMO / AOC / ATO certificates. This position also supports Porter Airlines’ safety culture by participating in core functions related to the internal Safety Management System (SMS).

Requirements

2+ years of aviation and QA experience, with applicable training certification/s while working within an AMO, AOC or MRO environment.
Post-secondary education in an aviation-related field, or equivalent education /experience.
Recognized and current Internal Auditor training (such as ISO 9001) is required.
Ability to obtain and maintain necessary airport security clearance is required.
Must maintain a valid passport (plus any necessary long-term visa for USA) and be able to travel to various locations worldwide when required.
Knowledge of TCCA’s Canadian Aviation Regulations (CARs) is required.
Knowledge of FAA’s Federal Aviation Regulations (FARs) is required.
Impartiality, integrity, tenacity, diplomacy and self-reliance are key attributes for this role.
Excellence in time management, written and verbal communication skills, keen attention to detail.

Nice To Haves

Experience in leading an audit team or a team conducting detailed engineering inspections is a key asset.
Knowledge/experience in IOSA auditing principles and ISARPs is a key asset.
Knowledge/experience in AMOS (maintenance management software) is a key asset.
Familiarity with various Technical Data sources (AMM, AIPC, CMM, MTCM) is a key asset.

Responsibilities

Engage in the planning and conduct of internal audits encompassing all functions and elements necessary to confirm compliance with applicable regulations and approved manuals.
Engage in the planning and conduct of external audits of contracted organizations including but not limited to maintenance arrangements, manufacturers, suppliers, and overhaul/repair facilities, etc.
Design and develop detailed audit checklists encompassing all applicable functions and elements under Canadian Aviation Regulations (CARs) and Porter Airlines’ approved company manuals, including all functions related to contracted external organizations.
Ensure checklists are in conformance with any applicable IOSA Standards and Recommended Practices (ISARPs).
Review and/or recommend corrective action plans (CAPs), audit sample dispositions, and process improvements.
Ensure audit progress is conducted in a timely fashion, including follow-ups for CAP effectiveness, and to final audit closure.
Adhere to all applicable processes and procedures specified in Porter’s Corporate Operations Manual, MPM, MCM, SMS Manual and Audit Manual.
Engage in MQA’s regular team meetings, MQAP Workshop meetings and Quarterly “All Teams” meetings.
Engage in various inter-departmental team meetings as may be required.
Conduct SMS investigations, including root cause analysis and the development of corrective action plans (after SMS Investigator training has been provided internally).
Actively participate in Porter’s Safety Management System (SMS), including reporting hazards and incidents encountered in daily operations and/or resulting from the MQAP; understand, comply with, and promote the Company Safety Policy.
Occasional tasks assigned.