Technician - IT

SMS INFOCOMM CORPORATION•Lewisville, TX

33d•$45,000 - $50,000•Onsite

About The Position

This role is responsible for the implementation, maintenance, support, and development of the communications network. Key responsibilities include providing first-line computer hardware and software support to end-users, installing new hardware and software, setting up employee accounts, building or configuring new hardware, installing and updating software packages, and creating and maintaining computer networks. The position also involves designing documentation with purpose statements, test plans, required personnel, hardware resources, cost estimates, and schedules. Additionally, the role contributes to warehouse efficiencies by implementing cost reduction programs and analyzing key areas affecting product and delivery. A significant part of the role involves fostering a positive and safe work environment, maintaining strong relationships with business partners, and ensuring efficient inventory management and merchandise allocation.

Requirements

Bachelors degree in computer science or IS related field.
1-3 years of working experience in computer hardware and software support.
Fluent in English.
Strong written and oral communication skills.
Ability to multi-task and prioritize tasks.
Ability to work independently with minimal supervision.
Effectively communicates concepts with various levels of the organization.

Nice To Haves

Knowledge on SQL and database is a plus.
Manufacturing or service industry experience is a plus.
Demonstrated skill set while working with Temp Agency.

Responsibilities

Implement, maintain, support, and develop communications network.
Install new hardware/software and set up employee accounts.
Build or configure new hardware, install and update software packages, and create and maintain computer networks.
Provide first line computer related hardware and software support to end users.
Design documentation with purpose statements, test plans, required personnel, hardware resources, costs estimates, and schedules.
Implement warehouse efficiencies and cost reduction programs.
Conduct thorough analysis on key areas causing product and delivery issues.
Build and maintain a positive work environment supported by open feedback and two-way communication.
Foster a healthy and safe work environment, focusing on the well-being of all associates.
Maintain and strengthen internal, external customer, and supplier relationships.
Communicate and work well with all business partners.
Ensure inventory management and merchandise allocation flows product through the warehouse in the most cost efficient and productive manner.