Technician III – X-Ray

Tri-Imaging•Town of Grand Chute, WI

13d

About The Position

The Technician III is the most senior level in the Technician career path and serves as a technical expert and team lead. Working independently with minimal supervision, this role performs advanced and complex technical work across one or more diagnostic imaging modalities, including complex harvesting, testing, repair, and installation. The Technician III is recognized as a subject-matter expert and exercises independent judgment to resolve non-routine and complex problems. The role leads or coordinates a modality as needed, mentors and trains Technician I and II staff, and serves as a primary resource for team questions. The Technician III drives quality and continuous improvement, partners with the Modality Lead and cross-functional teams, and escalates the most complex or strategic issues. Responsibilities also include maintaining accurate documentation and creating, reviewing, and updating work instructions and quality-related documents to support ISO 13485 compliance. The work uses diagnostic and electronic testing equipment, repair tools, computer systems, and personal protective and electrostatic-discharge protection. The position involves work in office, warehouse, or production areas, with potential exposure to electrical, mechanical, radiation, chemical, and other workplace hazards.

Requirements

At least 4 years of diagnostic imaging service or in-house technical experience.
Primary expertise in at least one imaging modality, such as MRI, CT, X-ray, or Ultrasound.
Deep, working-to-advanced knowledge of imaging system architecture and parts across one or more modalities.
Advanced troubleshooting and problem-solving skills for complex, non-routine issues.
Ability to work independently with minimal supervision and exercise sound, independent judgment.
Ability to serve as a recognized technical resource for a team.
Ability to lead or coordinate a modality and mentor and train less-experienced technicians.
Ability to interpret results and make high-quality disposition and repair decisions.
Effective leadership, communication, and cross-functional collaboration skills.
Commitment to quality, safety, and continuous improvement.
Ability to balance hands-on technical work with lead and mentoring responsibilities.
Proficiency in basic Microsoft Suite programs.
Ability to follow OSHA, industry safety guidelines, and company policies.
Ability to meet the physical requirements described, including frequent movement and occasional lifting or carrying of materials, tools, or equipment typically weighing 25–50 lbs.

Nice To Haves

Associate degree in Biomedical Electronics, Electronics, or a related technical field.
Expertise in multiple imaging modalities.
ERP system knowledge.

Responsibilities

Independently perform advanced and complex technical work with minimal supervision.
Serve as a subject-matter expert and primary technical resource for assigned modalities.
Lead or coordinate a modality as needed, organizing work and supporting team priorities.
Diagnose and resolve complex, non-routine system and parts issues.
Interpret test results to determine part functionality, quality, and appropriate disposition.
Mentor, train, and provide technical guidance to Technician I and II staff.
Answer team questions and serve as an escalation point below the Modality Lead.
Execute complex part-level repairs and support or oversee system installation activities.
Drive quality, consistency, and continuous-improvement initiatives within scope.
Accurately document all work performed and review documentation for accuracy and compliance.
Escalate the most complex, non-standard, or strategic issues to the Modality Lead.
Create, review, and update work instructions and other quality-related documents, and follow processes to ensure ISO 13485 compliance.