Technician II

STERIS•Birmingham, AL

About The Position

The role involves inspecting, repairing, and refurbishing surgical instruments, devices, and equipment in a laboratory-based production setting. The technician performs standardized and varied testing to identify defects, troubleshoot issues, replace or repair faulty parts, and reassemble equipment to specifications. The position supports timely, quality repairs that meet compliance standards and contribute to a strong customer experience. The technician also helps develop and validate standard work instructions, supports engineering with feedback on repair trends and improvement recommendations, and may handle repair estimates, inventory transactions, and parts requests. The role includes safety and workplace organization activities, participation in SQDC metric meetings, and training other technicians. The technician may informally lead processes and colleagues when a Team Leader is unavailable.

Requirements

High school diploma or GED.
At least 5 years of experience in maintenance, assembly, or related aptitude, including 3 years of experience with surgical devices or instruments. Related technical or mechanical certifications, competitive equipment training, or related military experience may be considered toward the experience requirement.
Successful completion of Technician II training and promotional requirements.
Demonstrated advanced diagnostic and troubleshooting skills.
Ability to work as part of a cross-functional team.
Ability to train employees in new repair skills for surgical devices and/or instruments.
Ability to work flexible schedules, including early or late hours and sometimes outside normal business hours, including nights and weekends, based on customer and business needs.
Ability to lift up to 25 pounds at times and push instrument carts ranging from 10 to 150 pounds at times.

Nice To Haves

Vocational or technical degree.
Certifications in technical training.
Good eye-to-hand coordination and ability to assemble small parts.
Attention to detail, positive attitude, and confidence.
Ability to understand repair concepts and follow repair sequencing.
Advanced capability in the role as reflected in the Skills Matrix.
Knowledge of inventory transactions and procedures needed to maintain inventory accuracy.
Advanced proficiency with SQDC metrics and awareness of costs and other key performance indicators.
Experience leading processes such as creating standard work instructions, estimating repairs, handling inventory and requisitions, and leading SQDC metric meetings.

Responsibilities

Inspect, repair, restore, and refurbish surgical devices, instruments, and equipment to specifications.
Use standardized and varied testing procedures to diagnose problems and examine mechanisms for defects.
Replace or repair defective parts, reassemble devices or equipment, and test assemblies for conformance to specifications.
Troubleshoot surgical devices and instruments within the assigned area of responsibility.
Order routine repair parts and request parts from the stockroom.
Participate in developing standard work instructions and provide repair input to help validate work instructions.
Follow company safety and health policies, use required personal protective equipment, complete safety observations, and conduct safety audits.
Perform inventory transactions and repair estimates when needed.
Train other technicians in on-the-job training programs and teach employees new repair skills.
Support company ISO goals and requirements.
Complete workplace 5S organization audits and lead SQDC metrics board meetings focused on Safety, Quality, Delivery, and Cost.
Support the Engineering team with feedback on repair trends and recommendations for improvement.
Determine appropriate spare parts for repairs and follow applicable parts requisition procedures.
Use technical knowledge to solve complex problems and support performance metrics and key performance indicators.
Informally lead processes and others when the Team Leader is unavailable.