Technician II, OSP Field Operations

Ezee Fiber•Kent, WA

1d•$34 - $41•Onsite

About The Position

We are seeking an experienced and technically advanced OSP Field Operations Technician II to join our growing team at Ezee Fiber. This role is ideal for individuals who possess deep expertise in fiber splicing, troubleshooting, and network infrastructure. As a technician II, you’ll take on more complex tasks, mentor junior technicians, and contribute to the reliability and performance of our fiber optic network.

Requirements

High school diploma or equivalent; technical certifications in fiber optics are a plus.
Minimum of two (2) years in fiber splicing and five (5) years of experience troubleshooting fiber optic network in the OSP environment.
Advanced competency in fiber splicing, troubleshooting, and documentation.
Familiarity with cabinet equipment installation and customer-provided equipment (ONT, Eero, etc.).
Experience with monitoring systems and network terminal troubleshooting.
Basic leadership development and mentoring skills.
Strong problem-solving abilities and attention to detail.
Valid driver’s license and clean driving record.
Flexibility to work evenings, weekends, holidays and on call as needed.
Applicants must be legally authorized to work in the United States and must not require current or future employment visa sponsorship.

Responsibilities

Troubleshoot, diagnose, and repair multiple customer outages (R2/C2).
Assist Field Ops with advanced troubleshooting.
Build and repair terminals and splice cases, including high-count fiber splicing (up to 288ct).
Assist Network Engineering with cabinet equipment installation.
Support repairs on backhaul and enterprise fiber routes.
Mentor and train OSP Field Operations Technician I team members.
Document segment release processes and ensure compliance.
Utilize advanced monitoring systems (e.g., Calix Cloud, Altiplano) for diagnostics and reporting.
Troubleshoot all network terminals (MST, FIT, Flex-Nap, Novux, etc.).