Technician I

TransCore•Houston, TX

About The Position

TransCore (TCI), a subsidiary of ST Engineering, is seeking a Technician I to join its team in Houston, Texas. The position performs on-site or in-house servicing, repair, and installation of company products. Work may cover a range of field support and installation activities, including electrical, data, and fiber optic cable installation; conduit and pull box installation; and pole and foundation installation. The Technician determines effective installation methods to maximize efficiency. The role involves installing and maintaining technical equipment, responding to maintenance requests and alarms, diagnosing and repairing system issues, and returning equipment to operational status. It also includes completing reports and logs, communicating between shifts, testing components, and maintaining spare equipment and parts. The role requires comfort working at heights that may exceed 50 feet, use of hand tools and small electronic components, and the ability to meet the physical demands of the work. The work environment may involve moving mechanical parts, outdoor weather, and moving traffic.

Requirements

  • High school diploma or GED strongly preferred.
  • Typically requires a minimum of 1–2 years of related experience.
  • Maintain a driver’s license in good standing, as verified by TransCore.
  • Be comfortable working at heights that could exceed 50 feet.
  • Basic troubleshooting and problem-solving skills.
  • Willingness to learn and adapt to new technologies and tools.
  • Ability to work with hand tools and small electronic components.
  • Strong attention to detail and organizational skills.

Nice To Haves

  • Familiarity with basic electrical or networking concepts is helpful.

Responsibilities

  • Install, perform preventive maintenance on, and perform corrective maintenance on equipment, including Windows and Linux-based hardware; video surveillance and detection equipment; radar, LIDAR, and magnetic detection equipment; network communications equipment; and fiber optic, Wi-Fi, or radio equipment.
  • Complete reports and logs and perform shift-to-shift communications in accordance with established policies, procedures, and local practices.
  • Respond to corrective maintenance requests or alarms within an acceptable time frame.
  • Diagnose and repair hardware, software, and system issues.
  • Report the technical status of the system accurately and completely.
  • Restore equipment to operational status as quickly as possible.
  • Swap modules or PC boards.
  • Isolate faults in units or components.
  • Field-test units or components.
  • Maintain spare equipment and parts according to established guidelines.
  • Determine effective means of installing equipment to maximize efficiency.
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