Technician I Ambulatory Pharmacy

Cencora•Town of Berlin, NY

12d•Onsite

About The Position

Under the direct supervision of the Pharmacist or other supervisory/management-level position in the facility, obtains new patient’s clinical and prescription plan coverage information, reviews new prescription, and/or prescription. This position is categorized as compliance critical and, as such, requires and is assigned specific responsibility for ensuring continual and proper compliance with all division, corporate and regulatory requirements.

Requirements

Normally requires one (1) to two (2) years directly related and progressively responsible ambulatory pharmacy experience.
Ability to communicate effectively both orally and in writing
Ability to work quickly and accurately under time and volume constraints
Strong interpersonal skills
Ability to resolve patient issues quickly and creatively in order to improve customer satisfaction
Familiarity with pharmaceutical products, services and drug interactions
Strong organizational skills; attention to detail
Good analytical skills

Nice To Haves

Associate’s Degree program preferred.
Pharmacy Technician certified with a state or national technical certification organization preferred (may be required in some states).

Responsibilities

Interacts closely with individual patients to obtain appropriate patient clinical and therapeutic information.
Responsible for creating a patient profile in the pharmacy information system.
Enters all necessary prescription plan information in the patient profile for processing and adjudicating patient’s prescriptions.
Responsible for point of sale transactions, front-end restocking and facing and overall front-end maintenance.
Responsible for entering all new patient prescription information into the pharmacy information system.
Retrieves and prepares the medication for pharmacist review and verification.
Complies with all established regulatory and organizational policies and procedures.
Submits, receives, and places inventory in stock by utilizing knowledge of order placement, receiving, and merchandising.
Answers inbound telephone calls and triages calls as appropriate based upon the nature of the call to the appropriate staff.
Assists Pharmacist in price checking and restocking of drugs.
Participates in marketing and promotional campaigns as appropriate.
Performs related duties as assigned.