Ambulatory Pharmacy Technician

Cencora•Dallas, TX

2d•Onsite

About The Position

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! This position is located onsite at Methodist Dallas Medical Center - 1441 North Beckley Ave, Dallas, TX 75203. We are looking for an experienced pharmacy technician looking to grow their skills by developing and integrating a medication reconciliation program within the hospital. Inpatient and retail technicians welcome! Knowledge of medications, brand/generic, common uses and dosages required. Key characteristics: - Adaptable - Flexible to change - Agile mindset - Able to work independently - Work with interdisciplinary teams in the hospital - Problem solving abilities - Empathy and patient focus. Hours of operation: Currently - M - F - 9am to 6pm. Will expand to weekend hours. Closed all major holidays.

Requirements

Normally requires a minimum of two (2) years directly related and progressively responsible ambulatory pharmacy experience
Pharmacy technician certification with a national technical certification organization, such as Pharmacy Technician Certification Board (PTCB) or other comparable national certification required.
State pharmacy certification is acceptable if core competencies are equal to or better than national certification requirements.
Employees holding a Trainee license must upgrade to a Technician license before the expiration of their Trainee license.
Ability to communicate effectively both orally and in writing
Ability to work quickly and accurately under time and volume constraints
Strong interpersonal skills
Ability to resolve patient issues quickly and creatively in order to improve customer satisfaction
Familiarity with pharmaceutical products, services and drug interactions
Strong organizational skills; attention to detail
Good analytical skills

Nice To Haves

bachelor's degree program preferred

Responsibilities

Responsible for creating a patient profile in the pharmacy information system.
Enters necessary prescription plan information in the patient profile for processing and adjudicating patient’s prescriptions.
Responsible for entering all new patient prescription information into the pharmacy information system.
Addresses insurance, reimbursement, and payment issues as appropriate by communicating with insurance providers, patients and pharmacists.
Participates in achieving business goals and metrics for the Ambulatory Pharmacy.
Retrieves and prepares the medication for pharmacist review and verification.
Prepares inventory reports for pharmacist review to purchase.
Submits, receives, and places inventory in stock.
Answers inbound telephone calls and triages calls as appropriate based upon the nature of the call to the appropriate staff.
Assists with the reviews and handling of all adjudicated prescription claims to ensure appropriateness of reimbursement, co-pay and related financials and, if needed, as directed, follows up all such claims deemed inappropriate.
Assists Pharmacist by providing required information for therapeutic consults with patients.
Intervenes with Pharmacy Benefit Manager Companies to resolve plan and patient specific adjudication issues.
Supply and monitor ambulatory dispensing robotic technology.
Actively participates by delivering medications and pharmaceutical supplies to patients as outlined by the concierge prescription program.
Performs related duties as assigned.