Technician, Facility Services, Exterior Services

Walmart•Raleigh, NC
•Onsite

About The Position

Responsible for operating a department and carrying out additional job-related duties as assigned or necessary. The role prepares and executes project budgets, develops cost estimates, approves and verifies purchases, plans and prioritizes assignments, manages workforce needs, documents discrepancies, and ensures projects are completed. It sources and approves materials, controls costs, submits warranty claims and required paperwork, and coordinates with Home Office support to standardize equipment and reduce on-hand stock. The technician leads third-party providers through coaching and performance evaluations, directs quality assurance inspections, troubleshoots issues, and communicates with facility users to resolve customer problems and complaints. The position ensures that work environments and completed work meet Walmart policies, quality requirements, and safety standards. It complies with applicable OSHA and EPA regulations and Walmart exterior-service, safety, and environmental guidance, and supports improvements that lower operating costs and help convert facilities into sustainable units. Duties include seasonal exterior maintenance, scheduled interior case cleaning and shopping-cart preventive maintenance and service, general maintenance, and snow and ice management. The technician operates snow-removal equipment, applies de-icing materials, and clears walkways, drives, and exterior areas to support winter preparedness and safe facility conditions. The role evaluates landscaping replacement needs, sources tools and equipment, identifies other service issues, and performs repairs. The technician maintains vehicles in safe, clean, and mechanically sound condition; arranges required maintenance and alternate driving support; checks vehicle safety items and required documents; verifies insurance; and submits maintenance invoices. The position also operates, inspects, and maneuvers heavy machinery and powered equipment in accordance with training, certification requirements, and safety procedures, completing pre- and post-operation inspections and addressing or escalating hazards and malfunctions. The role models company policies, standards of ethics and integrity, and Walmart values; uses the Open Door Policy; collaborates with managers, coworkers, customers, and business partners; communicates work progress; and adapts to changing priorities, feedback, and improvement opportunities. Walmart describes its workplace expectations as respecting individuals, acting with integrity, serving customers and members, and striving for excellence.

Requirements

  • At least 2 years of experience in the landscaping or gardening industry.
  • Valid state-issued driver's license.

Nice To Haves

  • Associate’s degree or equivalent in Engineering, Maintenance, Construction Management, or a related area.
  • Experience in third-party management.
  • Experience using intermediate-level word processing, spreadsheet, email, and presentation software, such as Word, Excel, Outlook, and PowerPoint.
  • State or local licensing where required, such as in Florida, Texas, or California.

Responsibilities

  • Operate a department and perform additional job-related responsibilities as assigned or necessary.
  • Prepare and execute budgets and develop cost estimates for requested and planned projects.
  • Approve purchases of parts, materials, equipment, and supplies; provide technical purchasing assistance; and verify receipt and acceptance.
  • Manage scheduled internal projects by prioritizing and planning work assignments, developing workforce needs, documenting discrepancies, and ensuring completion.
  • Source, verify, and approve material requisitions; compare prices; control costs; and submit warranty claims and required forms.
  • Lead third-party providers by coaching them and conducting performance evaluations.
  • Develop and direct quality assurance inspections and ensure work meets quality and safety requirements.
  • Troubleshoot issues, communicate with facility users, and assess and resolve customer problems and complaints.
  • Ensure work environments are maintained according to Walmart policies and procedures and comply with applicable OSHA, EPA, safety, and environmental guidelines.
  • Evaluate landscaping replacement needs and implement facility upgrades intended to support sustainability and lower operating costs.
  • Coordinate with Home Office support to standardize equipment and reduce on-hand stock; source tools and equipment for repairs.
  • Perform seasonal exterior maintenance, scheduled interior case cleaning, and seasonal shopping-cart preventive maintenance and service.
  • Perform general maintenance and snow and ice management, including operating snow-removal equipment, applying de-icing materials, and clearing walkways, drives, and exterior areas.
  • Identify issues related to regular service and support winter preparedness and response activities.
  • Maintain vehicles in working mechanical and clean condition; coordinate required maintenance and arrange alternate driving support when needed.
  • Safely operate motor vehicles; check fuel, water, brakes, signals, and lights; ensure required vehicle documents are present; verify insurance coverage; and submit maintenance invoices.
  • Operate, inspect, and maneuver heavy machinery and powered equipment according to training, certification requirements, and safety procedures.
  • Complete pre-operation safety checks and post-operation inspections; identify hazards or malfunctions and take corrective action or escalate as required.
  • Wear the company uniform and badge according to policy.
  • Complete assignments and priorities using policies, data, and resources; collaborate with relevant partners; communicate progress; and recommend improvements.
  • Model Walmart policies, ethics, integrity, and values; use the Open Door Policy; support a culture of belonging and teamwork; and contribute to continuous improvement.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including sick leave, and paid parental, family care, bereavement, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
  • Walmart-paid Live Better U education benefit for eligible associates; programs range from high school completion to bachelor's degrees and include English Language Learning and short-form certificates, with tuition, books, and fees paid.
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