Technician, Facility Services, Exterior Services

Walmart•Hope Mills, NC
•Onsite

About The Position

The (USA) Technician, Facility Services, Exterior Services, is responsible for managing and executing exterior facility maintenance projects, ensuring compliance with safety and environmental regulations. This role involves coordinating resources, overseeing third-party providers, and maintaining equipment and vehicles to support operational efficiency. The technician evaluates facility needs, implements sustainable upgrades, and addresses customer concerns to uphold quality standards. By adhering to company policies and fostering collaboration, this position contributes to maintaining safe, functional, and cost-effective exterior environments aligned with Walmart’s operational goals. The Facility Services Exterior Services team ensures Walmart locations remain safe, clean, and well-maintained through seasonal exterior maintenance such as snow and ice control, landscaping, and equipment upkeep. This team manages repairs, coordinates third-party providers, and implements cost-effective solutions while adhering to safety and environmental standards. Focused on operational excellence and compliance with company policies, the team supports continuous improvement and professional development. Their collaborative efforts maintain quality and safety standards, contributing to a positive environment for associates and customers across all facilities.

Requirements

  • Proven experience managing facility services with strong organizational and project prioritization skills.
  • Ability to prepare and execute budgets, including cost estimation and purchase approvals.
  • Knowledge of OSHA and EPA regulations, ensuring compliance with safety and environmental standards.
  • Skilled in operating and maintaining heavy machinery, powered equipment, and vehicles safely and efficiently.
  • Strong troubleshooting and customer service capabilities to resolve facility-related issues effectively.
  • Experience leading third-party providers and conducting quality assurance inspections.
  • Commitment to upholding company policies, ethics, and integrity in all work activities.
  • 2 years' experience in the landscaping/gardening industry.
  • Valid state-issued driver's license

Nice To Haves

  • Associate’s degree or equivalent in Engineering, Maintenance, Construction Management, or related area.
  • Experience in third-party management.
  • Experience using intermediate level functionality of word processing, spreadsheet, email, and presentation software (for example, Word, Excel, Outlook, PowerPoint).
  • State/local licensing where required (for example, Florida, Texas, California).

Responsibilities

  • Manage and prioritize exterior facility service projects, ensuring timely completion and adherence to quality standards.
  • Prepare and execute budgets, including cost estimates and approval of purchases for parts, materials, and equipment.
  • Perform seasonal exterior maintenance, including snow and ice management, landscaping, and shopping cart service.
  • Operate and maintain vehicles and powered equipment safely, conducting inspections and coordinating required maintenance.
  • Troubleshoot facility issues, provide technical assistance, and communicate effectively with facility users to resolve concerns.
  • Ensure compliance with OSHA, EPA, and company safety policies while promoting operational efficiency and cost control.
  • Lead third-party providers, conduct performance evaluations, and maintain accurate documentation and reporting.

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO (including sick leave)
  • Parental leave
  • Family care leave
  • Bereavement
  • Jury duty
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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