Technician Broadband II - Glo Fiber
About The Position
Glo Fiber is seeking enthusiastic individuals to join their team as Broadband Technicians. This role offers the opportunity to work with cutting-edge internet technology and provides the stability and benefits of a publicly traded company. Glo Fiber is expanding and looking for technicians, installers, and other key positions to support new market launches. This is a ground-floor opportunity to become part of the Glo Fiber family. The position involves installing and servicing gigabit internet, digital video, and phone services for both residential and business customers. Training includes online classroom sessions and hands-on field experience with experienced professionals, covering topics such as power tools, telecom equipment, meters, computers, software, and safety procedures.
Requirements
- Must be able to clearly and successfully communicate to customers internal and external. Listen effectively, present your idea, write clearly and work well solo or in a group setting.
- Have a valid driver’s license.
- Must have 3-5 years of experience with HFC and/or fiber to the premise installation, maintenance, troubleshooting and repairs.
- Must also be competent in HFC and fiber optic theory, maintenance and trouble shooting.
- Able to demonstrate basic PC/tablet skills using basic software applications like email and web browsers.
- Move over all types of terrain in all kinds of weather while carrying tools and equipment.
- Operate weight-bearing equipment, such as gaffs, safety harnesses, extension ladders, and carry fully.
Responsibilities
- Installs, troubleshoots and repairs Internet, phone and digital video services including business and residential locations.
- Installs, troubleshoots, and repairs all wiring/cabling and hardware required to support home and commercial services. This may include fiber, coax and Ethernet cabling.
- Programs, configures and troubleshoots Shentel provided customer premise equipment to support video, phone and Internet services.
- Installs, maintains and replaces coaxial cables, fiber optic and copper lines entering or within the customer premises.
- Supports system maintenance by clearing complex plan conditions throughout the network.
- Installs in-line devices including coax amplifiers, line extenders, taps, splitters, power supplies and fiber optic multi-ports and splitters.
- Utilizes test and measurement equipment to validate performance of Internet, video, phone and Wi-Fi services.
- Observes all company safety procedures at all times.
- Will be expected to support on-call rotation and periodic weekend work may be required.
Benefits
- Stability and benefits of a publicly traded company
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
