Technician 2- Toner Lab

Beyondsoft Consulting•Boise, ID

9d•$17 - $17•Onsite

About The Position

Beyondsoft is hiring a Technician 2 to provide engineering technician services supporting a global software client’s LaserJet research and development activities at its Toner Lab in Boise, Idaho. The technical role is part of an evolving R&D team and is performed onsite at the client site. The position offers a day shift and a Monday-through-Friday work week. The technician sets up, conducts, monitors, and records cartridge tests; ensures testing equipment is within specifications and calibration dates; follows test plans and procedures; and reviews and reports results and anomalies. The work also includes firmware upgrades and data collection, test image and page review, cartridge handling and weighing, equipment operation, lab organization, audits, and maintaining test and cartridge records. Beyondsoft describes its culture as grounded in collaboration, transparency, and accountability, with a focus on diversity, equity, inclusion, learning, growth, training, employee satisfaction, and work/life balance.

Requirements

Intermediate user knowledge of and experience with PCs, including Microsoft Word, Excel, and Access, and comfort navigating and viewing webpages.
Ability to work effectively and independently in a multitask environment, often with minimal supervision.
Experience running basic scripts and schedule files.
Excellent communication skills and ability to relate well with customers and coworkers, including supply and firmware engineers, on product issues.
Strong attention to detail and instructions.
At least a high school diploma or GED.
At least two years of work experience as a technician in a product development test environment is preferred; the requirement may be waived or reduced depending on education, skills, certifications, or related industry experience.

Nice To Haves

A two-year STEM technical or college diploma.
Prior experience working directly with toner cartridges.
Ability to set up printers in a variety of configurations, including HP and non-HP products.
Certification in A2LA standards, including ISO-IEC 17025, ISO-IEC 19798, and ISO-IEC 19752.
Ability to stay current with procedures, certifications, and standards through biannual and annual training.
Accuracy of test results to uphold standards and maintain accreditation status.

Responsibilities

Set up, conduct, monitor, and accurately record results for R&D and CPE cartridge tests, including ISO-IEC 19798, ISO-IEC 19752, ABA Index Testing, OPC wear testing, Tone Mass testing, and Gas Gage testing.
Ensure equipment is within its specifications for testing and current on calibration dates.
Read test plans and procedures and use Jible, Quartz, HPNPF, EWS, and other tools to set up and conduct testing.
Upgrade firmware using USB, EWS, and USBSend.exe via a Sawtooth board on multiple firmware platforms.
Review test results in real time and report anomalies to leads and/or engineers.
Collect e-label reader data on multiple firmware platforms.
Monitor the SLOP program using the DART board.
Prepare for and participate in internal and external audits.
Use a virtual machine to perform testing.
Scan non-released cartridges for database tracking.
Operate the Toner Hood and paper counter, and dump TCUs and toner cartridges.
Review ISO images and judge ISO fade according to ISO-IEC 17025, ISO-IEC 19798, and ISO-IEC 19752 standards, including checking PQ and test pages for defects.
Archive all PQs and testing cartridges.
Physically split and weigh cartridges across multiple platforms, including vacuuming waste hoppers and reapplying tape to prevent toner leaks.
Help maintain organization of the lab and dock storage.
Perform additional duties as assigned.

Benefits

Competitive pay of $16.50–$16.75 per hour, depending on experience.
10 days per year of paid time off.
Eight paid holidays and one personal floating holiday.
401(k) retirement plan with company match.
Eligible employees and their families are offered medical, dental, and vision insurance.
Health savings account (HSA).
Short-term and long-term disability.
Employee assistance plan (EAP).
Basic life and AD&D insurance.
Voluntary health care and dependent care flexible spending accounts.
Commuter benefits.
Voluntary accident and critical injury coverage.
Voluntary long-term care coverage.
Voluntary life and AD&D insurance.