Technical Writer

Redolent • Sunnyvale, CA

5d • Onsite

About The Position

Write technical materials, such as equipment manuals, appendices, or operating and maintenance instructions. Collects and interprets technical data or information and coordinates layout for publication.

Requirements

• BA degree in English, Journalism, Technical Writing, a related field or equivalent practical experience.
• 5 years of experience writing software documentation in a web production environment.
• Writing and editing experience.
• Must be able to provide writing samples.

Nice To Haves

• Experience working closely with engineering and product management teams as part of the software development process.
• Experience in project and process management of a documentation set.
• Experience in content management systems and/or help tools.
• Track record of problem solving and innovation.

Responsibilities

• Write, publish and maintain high-quality help content and messaging
• Manage the production and publishing of documentation.
• Collaborate with engineers, product managers, developer relations
• Identify user needs, use cases and metrics to focus priorities.
• Write, edit and properly position white papers, presentations, think pieces and other content for a variety of internal and external audiences.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level