Technical Writer

Aagard•Alexandria, MN

27d•$58,240 - $75,920•Onsite

About The Position

The Technical Writer will be responsible for creating and maintaining accurate technical customer documentation for new equipment. This role involves updating documentation to reflect changes throughout the build process, verifying content on-site, and preparing final deliverables. The Technical Writer will also support customer learning and operator success by developing clear and readable manuals, contributing to documentation standards, and gathering feedback for improvement. Collaboration with internal teams, including Machine Leads and Engineering Leads, is crucial for capturing machine changes and managing documentation timelines. The role requires upholding Aagard's quality and safety expectations.

Requirements

Associate’s degree in related field plus one-year related experience or equivalent combination of education and/or experience.
Experience or training with computers and ability to learn and use Aagard specific software.
Familiar with AI-assisted writing tools (e.g., for drafting, summarizing, or improving clarity) and willingness to learn approved tools.
Strong computer, proofreading, and editing skills.
Proficient keyboarding, computer, proofreading, and editing skills.
Attention to detail and ability to maintain accurate data.
Ability to work on-site in an office and manufacturing environment, including frequent interaction with manufacturing personnel and time on the production floor to observe operations.
Experience with Microsoft products including proficiency with Microsoft Office.
Strong prioritization, time management, organization, proactive decision-making, and attention to detail.
Confidence and ability to communicate professionally with internal and external customers verbally and in writing.
A conscientious approach to meeting and exceeding customer expectations.
Passion for excellence and influencing positive change.
Ability to handle confidential information with tact and discretion.
Must possess a Real ID or Passport and be willing to travel as necessary.

Responsibilities

Create clear, consistent manuals and guides for new equipment.
Update documentation to reflect engineering, mechanical, or process changes throughout the build.
Verify content on-site at the machine to ensure accuracy and usability.
Prepare final deliverables, including printing hard-copy manuals when requested.
Use approved AI tools to assist drafting while ensuring final technical verification.
Develop and maintain customer manuals that help operators find answers quickly and complete tasks safely.
Improve clarity and readability using consistent terminology, formatting, and step-by-step structure.
Contribute to templates, standards, and reusable content to increase documentation consistency and efficiency.
Gather feedback from stakeholders to refine usability and reduce questions in the field.
Partner on-site with Machine Leads and Engineering Leads to capture documentation-impacting updates.
Manage priorities to deliver accurate documentation within project timelines and release milestones.
Communicate proactively to clarify open items, resolve discrepancies, and remove barriers to completion.
Uphold Aagard’s quality and safety expectations by ensuring documentation is accurate and ready for customer delivery.

Benefits

Comprehensive Healthcare for You and Your Family
No-Cost Coverage: Preventive & major medical coverage for you and your family—fully paid by Aagard.
Flexible Health Options: Choose your own plan with company contributions through our Traditional Individual Insurance.
Payment-in-lieu: Receive extra compensation if you’re insured elsewhere.
Company-Paid Benefits: Dental, Life, and Disability insurance—all included.
Wellness Support: Reimbursements for gym memberships, nutrition counseling, mental health services, vision screenings, and more.
Financial Security
401(k) with Company Match: 50% match on the first 10% of your contributions.
Quarterly Profit Sharing: Celebrate success with rewards that grow with our company.
Time Off
Paid Time Off: Enjoy time for rest and relaxation.
9 Paid Holidays throughout the year.
Paid Bereavement Leave for life’s difficult moments.
Volunteer Time Off: Make an impact with paid time to support causes you care about.
Career Growth & Development Opportunities
Pathways to Leadership: Build your future with mentorship and servant leadership programs.
Educational Support: Scholarships and tuition reimbursement to help you grow.
Unique Offerings That Set Us Apart
Celebrate, Care, and Connect: Our on-staff chaplain is here to support you through life’s milestones, challenges, and celebrations.
Supporting Our Community: Aagard matches your charitable contributions, helping you give back and make a difference.
Team Building Events & Lunch & Learns: Connect, learn, and grow with your peers.
Complimentary Perks: Enjoy fresh fruit, hot beverages, and local business discounts.