Technical Writer (part time)

TIAG•Bethesda, MD

5d•$30 - $40•Hybrid

About The Position

TIAG is now hiring a part-time Technical Writer to join our team at the National Institute of Health (NIH). You will assist in writing Operational Technology type of technical documents, play a critical role in coordinating activities among the team, and ensure quality of the end results in support of Facility Operational Technology Systems (FOTS). This position is based in Bethesda, MD and is primarily remote. An active DoD Secret Security Clearance is required to be processed before starting. As a result, US or Naturalized Citizenship is a requirement.

Requirements

3 years experience in Technical Writing developing technical documentation for OT/ICS environments
3 years experience in an Information Technology or software environment
Strong technical writing and instructional design skills
Experience collaborating with engineering SMEs
Ability to translate complex technical concepts for various audiences
Active DoD Secret clearance required
Ability to read and understand policies and procedures
Ability to ensure operational requirements are accomplished
Ability to plan and organize tasks and interact with technical and non-technical personnel translating tasks into detailed schedules
Experience working with distributed teams
Experience with reviewing documentation
High degree of self-motivation and detail-orientation
Strong and concise verbal and written communication skills
Strong work ethic and a proven professional - respectful, dependable, takes initiative and follows through

Nice To Haves

Experience with SharePoint and document management systems preferred
Familiarity with Agile/Scrum processes and coaching team members and clients on Agile processes
Familiarity with Risk Management Framework (RMF) activities
Familiarity with Confluence and Jira software applications

Responsibilities

Write and/or edit technical documents, including business proposals, reports, user manuals, briefings and presentations, functional descriptions, system specifications, guidelines, special reports, and other project deliverables
Develop training library with step-by-step operational procedures
Research and gather technical and background information for inclusion in system-specific training guides for each FOTS platform
Collaborate with SMEs to document complex procedures
Develop end-user training programs and awareness materials
Review and provide feedback on existing documents in addition to guiding team members with creating new documents as necessary
Maintain version-controlled documentation repository
Keep track of all document statuses at all times for documents requiring approval
Support knowledge transfer and cross-training initiatives
Use a repeatable and comprehensive review process that allows each team to self-inspect and incorporate any changes through a fully vetted and formal process that will ensure efficiencies are met while still adhering to inspection guidelines
Conduct quality assurance on the documents before finalizing deliverables