Technical Writer

Premier Pump & Power • Vancouver, WA

12h • Onsite

About The Position

Premier Pump & Power is a leading manufacturer of custom-engineered pump solutions. We specialize in large, trailer-mounted industrial and wastewater packages, delivering best-in-class performance, serviceability and built-in quality. We proudly serve thousands of customers nationwide from our headquarters in Vancouver, Washington and state-of-the-art plant in Houston, Texas. We are seeking an experienced and detail-oriented Technical Writer to organize our company documents and artifacts into a digital knowledge management hub Confluence and establish knowledge taxonomies and hierarchies. This is a full-time, on-site position in Vancouver, Washington. You will report to the Vice President of Operations.

Requirements

• Bachelor's degree in Information Management, Business Administration, Communications, or a related field (or equivalent work experience)
• Proven experience in knowledge management, technical writing, or documentation management
• Expertise in using and administering knowledge management tools (e.g. Confluence, OneDrive, SharePoint) and documentation platforms
• Strong organizational skills with experience in building taxonomies, metadata structures, and content hierarchies
• Excellent writing and editing skills, touch type at 80+ works per minute, with the ability to produce clear and concise documentation
• Strong interpersonal skills and the ability to collaborate with cross-functional teams
• Self-starter with a proactive approach to organizing information and driving projects to completion

Nice To Haves

• Familiarity with project management methodologies and tools (e.g. Jira, Trello) is a plus

Responsibilities

• Build and manage a centralized knowledge management hub (e.g. Confluence) to store and access company information
• Create, update, and maintain comprehensive documentation, including standard operating procedures (SOPs), best practices, and training materials
• Develop and implement knowledge taxonomies, hierarchies, and tagging systems for effective organization and searchability
• Collaborate with subject matter experts (e.g. Engineering, IT, HR, Operations, Sales, etc.) to document processes, workflows, and technical knowledge
• Establish guidelines for content creation, review cycles, and documentation standards to ensure consistency
• Train employees on how to access and contribute to the knowledge management system
• Monitor and manage knowledge hub usage, collect feedback, and continuously improve its structure and content

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k) company matches up to 4% of employee contributions
• Vacation (up to 40 hours Vacation time accrued per year in years 1-3, pro-rated in year 1 based on start date)
• Paid Sick Leave
• 8 paid holidays per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees