Technical Writer

Peraton•Austin, TX
•Onsite

About The Position

Peraton supports the U.S. Department of Veterans Affairs (VA) mission to deliver timely, reliable care and benefits to America's Veterans by engineering, operating, and modernizing a nationwide data center portfolio. Our team runs enterprise and regional data centers, telecommunications spaces, and secure network connections that host the systems Veterans depend on — from claims processing and pharmacy fulfillment to appointment scheduling and benefits delivery. We provide full-lifecycle data center and cloud engineering, 24x7x365 operations and monitoring, DCIM platform administration, analytics, and facility infrastructure reporting. If you want your engineering, operations, or analytics work to matter to someone, this is where it does.

Requirements

  • Currently possess or be able to obtain VA Public Trust — High Risk (BI High) / Tier 4 background investigation.
  • Bachelor's degree, preferably in English, Communications, Technical Writing, or a related field; 2+ years of technical writing / editing experience, ideally in IT or engineering.
  • Education substitutions (per Peraton Career & Compensation Framework): Master's degree substitutes ~2 years of required experience; In lieu of a Bachelor's degree, 4 additional years of relevant experience is acceptable (Associate's degree + 2 additional years also accepted for equivalent professional levels).

Nice To Haves

  • Tools: Adobe FrameMaker / Acrobat, MS Word / Visio, SharePoint, MadCap Flare, and accessibility validators for WCAG 2.0 / PDF/UA-1 compliance.
  • Processes: ITIL v4 service management, SAFe Agile / Scrum for iterative delivery, NIST 800-53 / RMF, ISO 27001, TIA-942, ASHRAE TC 9.9, VA CRISP alignment, NFPA 70/70E, and OSHA safety practices.; WCAG 2.0 / PDF/UA-1.
  • Certifications (desirable): STC Certified Professional Technical Communicator (CPTC), Adobe Certified Professional.

Responsibilities

  • Develop and maintain technical documentation, engineering procedures, standards, plans, reports, and data center operational documentation.
  • Edit engineering content for clarity, consistency, and accessibility; enforce style guide and template conformance.
  • Coordinate publication production — layout, artwork, review cycles, and final release.
  • Ensure WCAG 2.0 and PDF/UA-1 accessibility compliance in every published deliverable.

Benefits

  • Overtime
  • Shift differential
  • Discretionary bonus
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