Technical Writer, Quality Assurance and Accreditation

Vancouver Coastal Health • Vancouver, BC

10d • CA$35 - CA$51

About The Position

Reporting to the Regional Director, the Technical Writer supports Vancouver Coastal Health (VCH) in meeting and sustaining compliance with external assurance and accreditation programs, including Accreditation Canada and other regulatory or certification bodies. Working and partnering with organizational, clinical and quality leadership, this role is responsible for the development, coordination, and standardization of documentation required across the organization’s quality assurance programs. The Technical Writer ensures that evidence, procedures, and supporting materials are clear, accurate, and aligned with external standards, while supporting a shift toward continuous quality improvement and ongoing readiness for accreditation activities. This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.

Requirements

• Bachelor’s degree in Health Sciences, Communications, Public Administration, or a related field, supplemented with five or more years of experience in technical writing, preferably in healthcare, quality, or regulatory environments or an equivalent combination of education, training and experience.
• Strong writing, editing, and document design skills with exceptional attention to detail.
• Ability to interpret, synthesize and translate complex clinical and operational information and standards into clear and actionable documentation.
• Knowledge of healthcare quality frameworks, accreditation standards, and continuous improvement methodologies.

Nice To Haves

• Experience supporting accreditation, certification, or regulatory compliance initiatives (e.g., Accreditation Canada) is preferred.
• Experience working in complex health systems or large organizations is an asset.

Responsibilities

• Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.
• Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.
• Demonstrated ability to interpret standards and translate them into action.
• Strong project coordination and organizational skills.
• Strong commitment to accuracy, consistency and continuous improvement.
• Demonstrated ability to manage multiple priorities in a dynamic, evolving accreditation environment.
• Proficiency with document management systems and Microsoft 365 tools.
• Physical ability to perform the duties of the position.

Benefits

• We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior