Technical Writer

OGI•Sand Springs, OK

21d•Onsite

About The Position

OGI Process Equipment is looking for a Technical Writer to create operating and maintenance manuals, service manuals, and other technical materials for OGI’s product lines. This position will require collaboration with Engineering, Sales, Production, QA, and others to develop materials describing the overall operation of equipment, detailed instructions to troubleshoot or repair units, creating illustrations from photos, CAD models, drawings, or other line art and managing the updates, revisions, and translations of all materials. The successful candidate must have strong communication skills and the ability to juggle multiple deadline driven projects.

Requirements

Proficiently communicate between all departments
Prioritize and execute tasks with minimal supervision
Utilize critical reasoning skills
Bachelor's Degree, preferably in a technical field with a focus on English, writing, or communications.
Experience in creating documentation for audiences with various levels of technical skill.
Excellent writing, editing, and communication skills.
Minimum of 2 years’ experience in Technical Writing and Illustration development.
Experience with following software packages– Adobe Acrobat, Adobe Illustrator, Adobe InDesign, Adobe Photoshop, Microsoft Office.
Ability to read diagrams, drawings, schematics, and sketches is essential.

Responsibilities

Prepare, review, revise, and maintain technical documents, including operation and maintenance manuals, service manuals, and troubleshooting and repair instructions.
Gather and analyze technical and product information from various sources to document new or changing product functionality.
Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users.
Assist in planning, scheduling, and tracking documentation work to meet product release dates and deliverables.
Maintain a library of application documentation, cataloging it for internal and/or external use.
Publish and maintain templates for written documentation produced by others to ensure a consistent "look and feel."
Work closely with Engineering, QA, Service, and Sales to ensure user feedback and operational scenarios are communicated and covered in manual development.
Gather information by working with product designers, engineers, and personnel in marketing, sales, quality, training, and production.
Observe and operate OGI equipment as required for operational understanding.
Schedule conference time between engineers, designers, and/or production.
Schedule and conduct reviews of product manuals well in advance of shipping deadlines.
Manage updates and revisions to all materials.
Conceptualize, plan, create/edit 3D-models, line art, vector drawings, or renderings for inclusion into projects.