Technical Writer

Viasat, Inc. • Carlsbad, CA

13d • Onsite

About The Position

We’re looking for a Technical Writer who wants more than a documentation role—someone who will be embed directly with our Secure Network Systems (SNS) engineering team, helping shape how complex systems are understood, delivered, and maintained. In this role, you will turn complex hardware, software, and network concepts into clear, user-friendly documentation. You will create and maintain guides like installation manuals, system architecture docs, and data flow diagrams. You will collaborate directly with engineers, program managers, and cross-functional teams. You will help shape documentation standards and improve how we share knowledge across teams. You will work with modern tools and platforms (Agile workflows, wikis, repositories, and more). You will enable engineering teams to deliver faster and more efficiently through clear, high-quality documentation. You will translate complex systems (networking, security, hardware/software) into accessible, actionable content. You will serve as a trusted partner to engineers and program managers. This role offers the opportunity to grow into a documentation lead or strategist, build expertise in secure communications and advanced networking systems, mentor other writers and shape documentation best practices, and expand influence across programs and engineering organizations.

Requirements

• Current Security Clearance
• Willingness to work onsite in Carlsbad and collaborate across teams
• Experience creating technical documentation for software, hardware, or networked systems
• Strong curiosity and the ability to understand and communicate complex technical concepts
• Excellent writing, interviewing, and analytical skills
• Ability to collaborate effectively with engineering and program teams
• Strong ability to work independently and maintain deadlines
• Extensive experience with Microsoft Office tools (including Visio)
• Experience with Adobe tools (Photoshop, Illustrator, InDesign)
• U.S. citizenship (required for this role)

Nice To Haves

• Experience with networking, cybersecurity, or system architecture
• Familiarity with DoD, NIST, or ISO documentation standards
• Experience working in Agile environments
• Familiarity with tools such as: Confluence, SharePoint, or wiki platforms, Version control systems (e.g., Oricle Agile, Perforce)
• Exposure to CAD tools, diagrams, or visual storytelling
• Experience with technical diagrams and structured documentation formats
• You enjoy learning how systems work — not just documenting them
• You’re comfortable talking to engineers and translating their expertise into something clear
• You care about good documentation, not just getting the job done

Responsibilities

• Create and maintain technical documentation, including: Installation, operation, and maintenance manuals, Security configurations and plans, System architecture and interface documentation, Data flow diagrams and technical deliverables
• Collaborate closely with engineers and program teams to gather, interpret, and validate technical information
• Lead documentation efforts across multiple projects within the Secure Network Systems (SNS) organization
• Establish and enforce documentation standards aligned with industry frameworks (DoD, NIST, ISO)
• Manage and organize content across documentation tools and repositories (e.g., wikis, SharePoint, version-controlled systems)
• Support Agile development environments and evolving technical requirements
• Turn complex hardware, software, and network concepts into clear, user-friendly documentation
• Create and maintain guides like installation manuals, system architecture docs, and data flow diagrams
• Collaborate directly with engineers, program managers, and cross-functional teams
• Help shape documentation standards and improve how we share knowledge across teams
• Work with modern tools and platforms (Agile workflows, wikis, repositories, and more)
• Enable engineering teams to deliver faster and more efficiently through clear, high-quality documentation
• Translate complex systems (networking, security, hardware/software) into accessible, actionable content
• Serve as a trusted partner to engineers and program managers.

Benefits

• range of medical, financial, and/or other benefits, dependent on the position offered

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed