Technical Writer

Accuenergy Canada Inc•Toronto, ON

25d•CA$50,000 - CA$60,000•Onsite

About The Position

Accuenergy is seeking a Technical Writer to join their Toronto-based team. This role involves creating and updating various product documentation, collaborating with R&D and tech support teams, and ensuring content accuracy and adherence to brand guidelines. The ideal candidate will have a strong research background, excellent communication skills, and a keen eye for detail. This position offers opportunities for professional growth and learning within the metering industry.

Requirements

Excellent written and oral communication is a must.
Diligence and quality – attention to small details such as grammar, spelling, punctuation, and formatting.
Must be well-organized with the ability to balance simultaneous projects and deadlines.
2.5+ years experience writing technical content.

Nice To Haves

Candidates with a background in electrical engineering will take priority.
Prior understanding of basic terminology such as Modbus, BACnet, THD, harmonics, and lead wiring is a huge asset.
Strong background in researching and understanding technical topics.

Responsibilities

Create and update product user’s manual, datasheets, case studies, white papers, quick starter guides, patent applications, technical articles, and other written content as needed.
Correspond with our R&D and tech support teams to gather product information. Ask questions and clarify technical details with subject matter experts.
Develop and identify a documentation process.
Ensure documents adhere to brand guidelines and accuracy.
Assist with content material to ensure content is technically accurate.
Review and edit existing documentation for grammar, readability, and accuracy.
Conduct research to understand the hardware and software side of the metering industry.
Learn internal tools and platforms used for content creation and management.
Help structure and organize content logically using headings, lists, and diagrams.
Follow established templates and help improve them where necessary.
Ensure all documents are searchable and accessible.
Ensure Occupational Health and Safety compliance with health and safety laws and regulations.
Follow all procedures in compliance of Accuenergy (Canada) Inc standard policy and operation regulations.
Other duties as assigned.
Any other operation-related responsibilities may be added as company continues to grow.