Technical Writer - Contract Position (Dublin, CA or USA Remote)

SavvyMoney • Dublin, CA

3d • Remote

About The Position

SavvyMoney is a leading San Francisco East Bay fintech company. We provide integrated credit score and personal finance solutions to over 1,600 + bank and credit union partners nationally. The SavvyMoney solutions integrate with more than 43 digital banking platforms. SavvyMoney was recently recognized by the San Francisco Business Times and the Silicon Valley Journal as one of the "Top 25 Places to Work in the San Francisco Bay Area" and is an Inc. 5000 Fastest Growing Company. Our corporate office is located in Dublin, CA, in this Contract Technical Writer position, you can work remotely from anywhere in the United States. We're looking for a skilled Technical Writer to create clear, structured training documentation for our SaaS platform. You'll translate complex software workflows into intuitive guides, helping our users get up to speed quickly and use the product with confidence. This is an ongoing engagement with flexibility for the right candidate.

Requirements

• 2+ years of technical writing experience, ideally for software products
• Strong command of written English with clear, concise communication style
• Comfortable learning and navigating web-based SaaS platforms quickly
• Proficiency with tools like Google Docs, Notion, or Confluence
• Ability to self-manage deadlines with minimal oversight
• Portfolio of previous technical writing or documentation samples

Nice To Haves

• Experience creating video tutorials or screencasts (Loom, Scribe)
• Familiarity with LMS platforms (TalentLMS, Teachable, etc.)
• Background in instructional design or adult learning
• Basic graphic editing skills (Figma, Canva) for diagrams

Responsibilities

• Author end-user training manuals, onboarding guides, and how-to documentation
• Collaborate with product and engineering to capture feature details accurately
• Create annotated screenshots and step-by-step visual walkthroughs
• Maintain and update documentation as the product evolves
• Organize content in a knowledge base or LMS (e.g. Notion, Confluence, Guru)

Benefits

• Full remote
• flexible scheduling
• Direct access to product experts for quick answers
• Opportunity to shape documentation standards from the ground up

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed