Technical Writer
Softthink Solutions•Washington, DC
•Onsite
About The Position
The Technical Writer develops, edits, and maintains IT documentation supporting OIS and IRMD operations. This includes project documentation, requirements, SOPs, user guides, communications, agendas, and reporting materials. The writer ensures clarity, accuracy, and compliance with established IT policies while supporting PMs, analysts, and business units.
Requirements
- Experience producing technical documentation in IT or business environments
- Strong writing, editing, and communication skills
- Experience using Microsoft Office and collaboration tools
- Ability to translate complex technical concepts into clear, user-friendly content.
Nice To Haves
- Training or certification in technical writing is beneficial.
Responsibilities
- Develop and maintain IT documentation (requirements, SOPs, user guides, project artifacts)
- Prepare agendas, communications, and reporting materials
- Support PMs and analysts by documenting project deliverables and governance artifacts
- Ensure documentation accuracy, clarity, and compliance with IT policies
- Maintain documentation repositories (SharePoint, Teams, Confluence)
- Assist with monthly reporting and deliverable preparation
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What This Job Offers
Career Level
Entry Level
