Technical Writer

Neil Hoosier & Associates • Owings Mills, MD

5d • Remote

About The Position

Develops, writes, edits, and maintains technical documentation, for both print and electronic publication. This is a 3-month position with an anticipated longer engagement.

Requirements

• Ability to work in a virtual environment
• Proficient in most MS Office Software
• Excellent grammar and spelling skills
• Versatility, flexibility, and willingness to work within constant changing priorities
• Strong people skills
• Ability to communicate effectively with business and technical teams

Nice To Haves

• Experience with Medicare preferred
• Experience with PDF remediation to ensure that materials are compliant with Section 508 of the Rehabilitation Act of 1973

Responsibilities

• Drafts, edits, and rewrites material of a technical nature (primarily for applications or other complex systems), including manuals, user guides, and technical documentation for presentations
• Coordinates with stakeholders to ensure that the user documentation meets all users’ needs
• Analyzes products to determine user information needs
• Coordinates documentation and on-line help requirements with project and technical managers
• Researches, writes, edits, compiles, revises, and reviews end-user documentation, both print and on-line
• Creates effective graphics, flow charts, and diagrams for inclusion in documentation
• Edits and proofreads technical materials using standard editing marks
• Coordinates the review, update, and approval of all material by appropriate stakeholders.
• Adheres to project-imposed deadlines and processes
• If required, ensures material is compliant with Section 508 of the Rehabilitation Act of 1973
• Assists in the development and maintenance of Standard Operating Procedures (SOPs)
• Analyzes documentation products and generates initiatives or submits recommendations to improve quality

What This Job Offers

• Career Level: Mid Level