Technical Writer

Roof Penetration Housing, Inc.•Hammonton, NJ

39d•$78,000 - $98,000•Hybrid

About The Position

Roof Penetration Housing (RPH) is a leader in the commercial building products industry, experiencing rapid growth. They are seeking a Technical Writer to create accurate, clear, and field-ready technical documentation for their commercial building product lines. This role requires not only strong writing skills but also the ability to understand construction products, drawings, assemblies, installation methods, and technical information, translating them into both written and highly visual content. The Technical Writer will produce installation manuals, technical data sheets, CSI specifications, submittals, picture cards, quick-reference guides, and other materials. The role also involves expanding technical content into video and other visual training formats. This position reports to the Director of Marketing and offers remote flexibility, with a requirement for regular onsite presence at RPH's Engineering Hub in Hammonton, New Jersey, to collaborate with engineers, gain product knowledge, and observe installations. A portfolio is required with the resume, which can include various types of technical documentation.

Requirements

3 or more years producing technical documentation, OR 3 or more years in a construction, building products, engineering, or manufacturing role where creating technical documentation was a core part of your job.
Demonstrated technical writing experience within construction, building products, engineering, manufacturing, or another technically complex environment.
Working knowledge of construction terminology, drawings, assemblies, and documentation.
Comfort with visual communication and layout tools.
Experience creating technical manuals, diagrams, illustrations, picture-based instructions, or similar visual documentation.
Strong ability to translate complex technical information into clear, structured, field-ready content.
Ability to think mechanically and understand how products, components, and building systems interact.
Exceptional attention to detail and strong organizational skills.
Ability to work directly with engineers, ask good questions, and keep asking until you understand it.
Hands on exposure to commercial roofing, waterproofing, building envelope, wall systems, or related building products, from any angle: writing, engineering, estimating, field installation, quality, or product management.
Ability to read and interpret architectural, engineering, fabrication, or shop drawings.
Ability to travel periodically to RPH’s Engineering Hub in Hammonton, New Jersey.

Nice To Haves

Understands why version control and revision history matter. Exposure to document version control, revision management, and structured document libraries.
Familiarity with CSI MasterFormat, CSI specifications, and construction submittal documentation.
Understanding of how products interface within roof and wall assemblies and commercial construction sequencing.
Basic CAD or Revit literacy.
Experience with technical video, instructional video, or visual training content is a plus.

Responsibilities

Produce and maintain technical documentation, including Installation Manuals, Picture Cards and Quick-Reference Guides, Product Data Sheets and Technical Data Sheets.
Support the development of CSI Specifications and Guide Specifications, with growth into full ownership of the documentation set for one or more product lines.
Create Submittal Packages and Cut Sheets, Bills of Materials, Technical Bulletins and Best Practices Guides, Troubleshooting Guides, Application Guides and system tie-in diagrams.
Develop Training materials and technical videos.
Translate engineering drawings, shop drawings, product information, and technical discussions into clear instructions, graphics, and visuals.
Develop documentation that balances written instruction with photography, illustrations, diagrams, callouts, and other visual communication.
Collaborate closely with Engineering, Marketing, Quality, Product Development, Sales, and other internal teams to ensure technical accuracy.
Work directly with engineers and physical products to understand installation methods, product interfaces, limitations, and field applications.
Support the development of video-based installation and training content.
Maintain consistent terminology, formatting, document numbering, revision history, and version control.
Support maintaining a structured, organized technical document library and ensure current and superseded documents are properly managed.
Flag missing or conflicting technical information and partner with subject matter experts to resolve it.