Technical Writer

Capital Technology Group

1d•$75,000 - $115,000•Remote

About The Position

CTG is seeking a Technical Writer to develop clear, accurate, and user-focused documentation for mission-critical systems and applications. This role is ideal for a detail-oriented communicator who can translate complex technical concepts into accessible content for both technical and non-technical audiences in secure and regulated environments.

Requirements

Bachelor’s degree in English, Communications, Technical Writing, Computer Science, Information Systems, or a related field (or equivalent experience).
5+ years of professional experience in technical writing, documentation development, or content management in a technical environment.
Proficiency with Microsoft Office Suite including Word, PowerPoint, Excel, and Visio.
Experience developing documentation for software systems, processes, or enterprise applications.
Strong writing, editing, proofreading, and documentation structuring skills.
Ability to manage documentation lifecycles from draft through publication.
US Citizens
Able to obtain Public Trust clearance

Nice To Haves

Basic understanding of graphic design and multimedia tools.
Experience working in government or government contractor environments.
Familiarity with documentation tools such as Confluence, SharePoint, or similar platforms.
Experience working with classified or sensitive information environments.
Understanding of software development lifecycles (SDLC) or Agile environments.
Experience creating diagrams, process flows, or technical illustrations.

Responsibilities

Develop and maintain user manuals, guides, online help content, and process documentation.
Collaborate with engineers, product teams, and subject matter experts to translate technical concepts into clear, user-friendly documentation.
Create technical specifications, training materials, reports, and presentation content.
Manage documentation projects end-to-end, including planning, writing, editing, and publication.
Review and edit content for clarity, consistency, accuracy, and adherence to style guidelines.
Update and maintain documentation based on system changes, user feedback, and release cycles.
Support usability testing efforts to ensure documentation meets end-user needs.
Communicate updates, findings, and project status to stakeholders and business users.