Technical Writer

Nanometrics Inc•Ottawa, ON

7d•Hybrid

About The Position

We are seeking a skilled Technical Writer with a minimum of 5 years of experience in the high-tech industry to join our team. The ideal candidate will have a strong technical background, excellent writing and communication skills, and a proven ability to create clear, concise, and engaging customer-facing documentation. This role requires a unique blend of technical skills and ability to create clear, concise, and accurate technical documentation. The incumbent will demonstrate a natural curiosity in the earth sciences and how technology products can facilitate positive science outcomes.

Requirements

5+ years of experience as a Technical Writer in the high-tech industry.
Strong technical writing skills with a proven ability to write clear, concise, and accurate documentation.
Excellent communication and interpersonal skills.
Ability to understand complex technical concepts and translate them into clear and concise language.
Excellent attention to detail and accuracy, and a commitment to quality.
Strong organizational and time management skills.
Proficiency in authoring tools, illustration software, knowledge base development, AI and project management tools (e.g., MadCap Flare, Adobe Suite, JIRA, and Zendesk).
Diploma in technical writing or a Bachelor's degree in science, engineering, industrial design or a related field.
Ability to work independently and as part of a team.

Nice To Haves

Knowledge of industry standards and best practices for technical communication.
Experience writing technical documentation for sensors or other electronic devices preferred.
Experience with single-sourcing, content management systems, XML authoring and publishing, and proficiency in diagram creation.
Background in technical communication, engineering, physics, seismology, geophysics, or a related field.

Responsibilities

Develop and maintain a wide range of technical documentation collateral, including user manuals, installation guides, training materials, data sheets, and online help systems.
Collaborate with engineers, product managers, and other subject matter experts to gather, understand, and articulate complex technical information.
Collaborate with other departments to develop best practices for creating instructional collateral for both internal and external use.
Become proficient in product purpose and operation to enable the translation of complex technical concepts into clear and concise language suitable for diverse audiences.
Ensure documentation is accurate, consistent, clear and up-to-date.
Conduct reviews and edits to improve the quality and effectiveness of documentation.
Create technical drawings, wiring diagrams, cable connection guides, diagrams and other illustrations to effectively convey and clarify technical concepts.
Ensure that illustrations are accurate, clear, and consistent with the overall documentation style.
Organize and manage a full collection of technical product information collateral including, the principle product specification database, customer-facing knowledge base, and internal knowledge base.
Manage multiple documentation projects simultaneously, prioritizing tasks and meeting deadlines.
Collaborate with project teams to coordinate documentation efforts and ensure timely delivery.
Track and report on project progress and identify potential issues.
Propose, develop, and implement best-practice improvements to documentation processes, methods and tools, including incorporating AI in workflows to enhance the final product.
Stay current with industry trends and advancements.
Develop a deep understanding of seismology concepts and technologies.