Technical Writer

Accenture Federal Services Careers Marketplace•Arlington, VA

13h

About The Position

The Technical Writer role will work in the Policy and Control Operations team of Information Security. This role focuses on technical documentation writing, not transaction processing. Technical writing samples will be requested if granted an interview. The position will provide functional and/or technical writing support for the resolution of internal program inquiries. It requires liaising with other team members as needed to resolve questions/issues in a timely manner, with an emphasis on ensuring proper documentation, notification, escalation, tracking, and follow-up. The role involves creating and writing original documents, developing, reviewing, and editing documentation of technical IT products, policies, security standards, processes, procedures, and deployments. Additionally, the Technical Writer will conduct relevant research, data analysis, and create reports. Communication with team members, engineers, and Subject Matter Experts is essential to identify processes, document them, and publish Standard Operating Procedures. The role maintains responsibility for the completion and accuracy of work products and requires conveying technical details clearly to a range of audiences, both in writing and verbally.

Requirements

U.S. Citizen required
2+ years of Technical Writing related experience
Strong proficiency in the English language
Ability to work independently and as a team member with desire to be involved
Ability to manage time effectively working across multiple projects and deadlines
Desire to learn new skills
Deep interest in cyber and security challenges in information technology
Technical Writing
Detail Oriented
Problem Solving
Critical Thinking
Technical proficiency
Government compliance

Nice To Haves

Strong organizational skills, including attention to detail
Excellent communication (written and oral) skills
Great Interpersonal Skills - Team player
Versatile and self-motivator
Bachelor’s Degree in Information Technology, Information Security, Business or Risk Management (or equivalent experience)

Responsibilities

Provide functional and/or technical writing support for resolution of internal program inquiries.
Liaise with other teams members as required to resolve questions/issues in a timely manner.
Create and write original documents.
Develop, review and edit documentation of technical IT products, policies, security standards, processes, procedures and deployments.
Conduct relevant research, data analysis, and create reports.
Communicate with team members, engineers and Subject Matter Experts to identify the process, document, and publish Standard Operating Procedures.
Maintain responsibility for completion and accuracy of work products.
Convey technical details clearly to a range of audiences, both in writing and verbally.