Technical Writer

Lanco Group of CompaniesMarkham, IL
$50,000 - $52,000Hybrid

About The Position

Review and research new crane systems technology and maintenance requirements in order to develop new operator, maintenance, and parts documentation to support LANCO customers.

Requirements

  • 3+ years in an industrial equipment setting.
  • Superior writing and editing skills.
  • Ability to communicate complex information clearly and concisely.
  • Excellent interpersonal skills to elicit detailed information from subject-matter experts.
  • Adept in document creation using applications such as Acrobat, Microsoft Word and Power-Point.

Nice To Haves

  • Mechanical aptitude and knowledge of the manufacturing of cranes and crane systems.
  • Bachelor’s degree in English or equivalent work experience in a manufacturing business office setting with knowledge of computer systems and Microsoft Office products.

Responsibilities

  • Creation of technical documentation regarding operation and maintenance of cranes
  • Documenting the specifications, design, features and operation of applications
  • Layout and design of documents using document creation software following the Mi-Jack Products style.
  • Interviewing engineers, applications developers, technical resource personnel, vendors, and sales personnel to ensure the accuracy of all documentation developed.
  • Based on interviews, create a document to allow customers to both operator and maintenance their crane equipment.
  • Apply hands-on expertise and knowledge of the structure, electrical and hydraulic systems of cranes in order to write up operational and maintenance procedures for crane manuals.
  • Apply technical knowledge of Autodesk Vault process control system to aid in gathering schematics and research crane components based on Bills of Material.
  • Apply technical knowledge of Epicor system to acquire bills of material for cranes in order to conduct research for documentation purposes.
  • Understand and apply knowledge of schematics to assist in documentation and procedural write-ups.
  • Follow departmental structures and procedures to ensure efforts are streamlined and no duplication of effort occurs.

Benefits

  • Paid time off
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k) plan
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