Technical Writer - Work Instructions

GE Vernova • Charleroi, PA

1d • Onsite

About The Position

Responsible for working in a team setting on small components of larger technical writing projects. You will work under the supervision of others and receive action plans from them regularly.

Requirements

• Proficiency in editing (QA for documentation) – ability to recognize errors and opportunities for developmental improvement in a variety of information deliverables
• Skilled at researching and leveraging information architecture principles to create a content structure that supports a wide variety of information types and deliverables
• Basic understanding of Lean/Agile/XP software development processes, their application to projects, and how to drive information development in these processes
• Basic understanding of the major aspects of software design, development, and QA and ability to leverage this understanding to inform planning and execution for information development projects
• Basic knowledge of core technical communication concepts, such as topic-based authoring, minimalism, task-oriented design, single-sourcing
• Ability to define and research user profiles and to create content targeted appropriately to meet user goals
• Basic domain and product knowledge, including appropriate terminology, with a clear understanding of product line(s) and offerings, competitive landscapes and associated industries
• Basic skills in the process of breaking down software processes into tasks necessary to the targeted user and effectively explaining those tasks to the user
• Basic project management skills/ ability to lead a writing project: ability to coordinate work of other writers, accurately estimate scope and time, create and work to deadlines, take multiple variables (including other functional areas) into account when setting a schedule
• Ability to collaborate with subject matter experts

Nice To Haves

• Influences through others
• Executes on new methods when appropriate
• Constantly thinking critically about the task at hand and maintaining an understanding of the problem in the bigger picture
• Effectively manages risk and weighs the pros and cons of important decisions that affect multiple team members

Responsibilities

• Participate in partnering with stakeholders and team members to produce high quality technical documentation
• Create various types of user documentation including work instructions, quality forms, manuals, guides, presentations and more
• Analyze complex technical systems and software and fill any gaps in existing documentation
• Obtain appropriate information from subject matter experts and establish reproducible method for generating clear and concise documentation in accordance with professional standards
• Establish and evaluate effective document presentation methods
• Actively participate in daily Scrum stand-up meetings, weekly planning and review meetings
• Coordinate all translations and vendor relationships as required

Benefits

• medical, dental, vision, and prescription drug coverage
• access to Health Coach from GE Vernova, a 24/7 nurse-based resource
• access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
• GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
• access to Fidelity resources and financial planning consultants
• tuition assistance
• adoption assistance
• paid parental leave
• disability benefits
• life insurance
• 12 paid holidays
• two weeks of annual vacation (which may be pro-rated based on start date)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level