Technical Writer Senior Analyst - 6551048
About The Position
Accenture Flex is hiring an experienced Technical Writer to create, edit, and maintain clear, accurate, user-friendly consumer-facing content for products and services used by a global audience. The role partners with cross-functional teams to translate complex product information into accessible documentation and maintain high standards for quality, consistency, and usability. The writer manages documentation from initial concept through publication and contributes to continuous improvement of editorial standards and processes. The position is hybrid and requires 60% onsite work at the client’s office in Cambridge. Accenture Flex describes its assignments as local, fixed-duration, project-based work.
Requirements
- At least 2 years of work experience.
- Significant professional writing and editing experience, ideally supporting technology products or services.
- Demonstrated experience creating clear, consumer-friendly content from complex information.
- Ability to read and understand code, review existing documentation, and craft an onboarding process flow for new AI-based security reviews.
- High school diploma or GED.
Nice To Haves
- Bachelor’s degree in Journalism, Communications, English, Technical Writing, or a related field, or equivalent professional experience.
Responsibilities
- Write, edit, and maintain clear, concise, consumer-facing technical documentation for a global audience.
- Translate complex product, feature, and service information into content users can understand.
- Develop and update support content, help documentation, instructional materials, and other product-related communications.
- Partner with product, technical, operations, and other cross-functional stakeholders to gather information and ensure content accuracy.
- Review and edit content for clarity, grammar, consistency, tone, and compliance with editorial standards.
- Conduct peer reviews and provide constructive feedback to other writers.
- Maintain documentation as products, features, and requirements evolve.
- Manage multiple writing assignments and priorities while meeting deadlines.
- Ensure consistent content experiences across audiences and communication channels.
- Contribute to improvements in writing standards, editorial processes, and overall content quality.
- Read code and existing documentation and craft a process flow for onboarding to new AI-based security reviews.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Long-term disability coverage
- 401(k) plan
- Paid time off
- World-class learning resources
- Competitive rewards
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
