Technical Writer I
About The Position
Prepare customer manuals and supplements and other technical documentation in accordance with FAA, customer, and internal standards of quality. This role involves researching and reviewing engineering drawings, orders, and specifications to produce accurate, high-quality customer technical publications adhering to ATA iSpec 2200 format. The position also requires revising various customer and internal manuals, providing support and knowledge sharing to other departments regarding technical publications, and interfacing professionally with other departments to ensure requirements are met. The Technical Writer I will work on complex documentation tasks with limited assistance, contribute to the continuous improvement of the Technical Publications department, and monitor/suggest QC standards. Self-leadership is encouraged by volunteering for unfamiliar assignments. The role requires the ability to write and produce multiple technical publication types, demonstrate proficiency in FrameMaker (FM) and familiarity with a CMS, and function as an OJT Trainer for lower levels. All other duties as assigned.
Requirements
- High School Diploma or equivalent.
- Bachelor’s degree or equivalent work experience.
- Three years’ experience as a technical writer.
- Computer skills [MS Word, Windows environment, Internet browser].
- Must be fluent in English – read, write, speak and understand.
- Must have excellent oral, written, organizational, and problem-solving skills.
- Ability to read and comprehend written engineering, engineering drawings, and other technical data.
- Must possess excellent interpersonal skills with strong desire to work in a team.
- Must be available for overtime and/or to work a flexible schedule, as job requirements dictate.
Responsibilities
- Research and review engineering drawings, engineering orders, and related technical data defining aircraft modifications and assembly/subassembly/component specifications, determine the effect on customer technical publications, and use the materials to produce accurate, high quality customer technical publications, which adhere to ATA iSpec 2200 format.
- Revise customer manuals, component maintenance manuals and/or aircraft maintenance manual supplements and all internal company manuals.
- Provide support to, and share knowledge with, other internal departments with regard to customer technical publications.
- Provide support to and share knowledge with, other internal departments with regard to in-house technical publications, such as forms, guides, intranet sites, and manuals.
- Interface and coordinate in a professional manner with other departments and internal customers to ensure customer, regulatory, and internal requirements are met and to promote and support organizational business interests.
- Must be able to work on complex documentation tasks with limited assistance.
- Promote and contribute to continuous improvement of Technical Publications department, including procedures, quality control, workflow, and tools.
- Monitor and suggest QC standards
- Display self-leadership by volunteering to work unfamiliar assignments.
- Ability to write for, and produce as final, multiple technical publication types from among CMMs, ICAs, In-house documentation.
- Demonstrate developed production structured FrameMaker (FM) skills and familiarity with a CMS.
- Ability to function as an OJT Trainer for lower levels.
- All other duties as assigned.
Benefits
- Competitive salary and bonus package.
- Comprehensive benefits package including medical, dental, and vision coverage.
- 401(k) retirement plan with company match.
- Generous paid time off program.
- Professional development and career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
