Technical Writer & Admin Support

Techniplas US LLC dba Nexxta•Dalton, GA

1d•Hybrid

About The Position

This hybrid role combines the creation of clear, accurate technical documentation with day-to-day administrative support for the department. The ideal candidate is an excellent communicator who can translate complex information into user-friendly content while also keeping office operations running smoothly.

Requirements

Bachelor's degree in English, Communications, Technical Writing, or related field (or equivalent experience)
2+ years of experience in technical writing, documentation, or a related administrative role
Excellent written and verbal communication skills
Strong organizational skills and attention to detail
Proficiency in Microsoft Office / Google Workspace
Ability to manage multiple projects and deadlines simultaneously

Nice To Haves

Experience with documentation tools (e.g., Confluence, MadCap Flare, Adobe FrameMaker, Markdown)
Familiarity with content management systems (CMS)
Basic understanding of the company's technical products or industry
Experience with project management tools (Asana, Trello, Monday.com)
Prior experience supporting executive-level staff
Clear and concise writing ability
Strong interpersonal and customer service skills
Time management and multitasking
Problem-solving and adaptability
Discretion when handling confidential information

Responsibilities

Create, edit, and maintain technical documentation including user guides, manuals, SOPs, FAQs, and knowledge base articles
Collaborate with subject matter experts (engineers, product managers, support teams) to gather information and ensure accuracy
Translate complex technical concepts into clear, concise content for diverse audiences
Maintain document version control and ensure content is up to date across all platforms
Develop and enforce style guides and documentation standards
Review and proofread materials for grammar, clarity, and consistency
Create diagrams, screenshots, and visual aids to support written content
Manage calendars, schedule meetings, and coordinate appointments for team members/leadership
Prepare correspondence, reports, presentations, and meeting minutes
Organize and maintain physical and digital filing systems
Handle incoming calls, emails, and general inquiries
Order and track office supplies and equipment
Assist with onboarding new employees (paperwork, orientation materials)
Support event planning and logistics for team meetings or company events
Process expense reports and basic invoicing as needed