Technical Training Developer / Instructor

Philips•Highland Heights, OH

7d•$87,750 - $140,400•Onsite

About The Position

The Technical Trainer Specialist is responsible for developing, delivering, and continually improving technical learning services and training solutions for Philips employees and customers enabling them to effectively maintain equipment installed at customer sites. Developing, delivering, and improving technical training solutions (e-learnings, virtual trainings, in-person trainings, simulations, etc.) as guided through the course development and delivery processes. Providing the highest level customer experience possible in any learning environment (physical or digital) by engaging strong instructional and communication methods with latest educational tools available. Maintaining training systems and lab areas to be fully capable to deliver training sessions. Taking personal ownership of the individual learner experience and encouraging students to work together safely to complete the learning activities. Lead continuous improvement projects and managing report of KPIs and change adoption metrics to leadership.

Requirements

Associates or Bachelor degree in technical science, electronics/mechatronics or equivalent
2+ years of training experience in areas such as Learning Services, Training Delivery, Education Field or equivalent
Able to work with a diverse team
Working independently
Ability to manage time while interacting with team members/customers on a daily basis with positive outcomes
Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Must reside in or within commuting distance to Cleveland, Ohio.

Nice To Haves

Hands-on technical skills in troubleshooting/repairing/refurbishing/maintaining Philips CT (Computed Tomography) and AMI (Advanced Molecular Imaging) products are strongly preferred, or Subject Matter Expertise in CT/AMI products.
Technical background in electronics, mechanics, and computer networking is preferred

Responsibilities

Developing, delivering, and improving technical training solutions (e-learnings, virtual trainings, in-person trainings, simulations, etc.) as guided through the course development and delivery processes
Providing the highest level customer experience possible in any learning environment (physical or digital) by engaging strong instructional and communication methods with latest educational tools available
Maintaining training systems and lab areas to be fully capable to deliver training sessions
Taking personal ownership of the individual learner experience and encouraging students to work together safely to complete the learning activities
Lead continuous improvement projects and managing report of KPIs and change adoption metrics to leadership