E01-L03 Technical Training Administrator II

EXPANSIA • Boston, MA

22h • Hybrid

About The Position

As a Technical Training Administrator II, you will play a key role in developing, coordinating, and delivering technical training that supports organizational performance and operational excellence. You will support both company-wide and client-specific training initiatives, ensuring all programs are aligned with technical standards and evolving business needs. You will collaborate closely with technical teams to evaluate new tools, systems, and processes, and help translate those capabilities into effective learning experiences. You will manage training logistics end-to-end, from scheduling and materials to instructor coordination and classroom readiness. You will provide technical and operational support throughout the training lifecycle, including design, development, testing, and evaluation. You will also maintain essential training data, documentation, and vendor relationships to ensure training programs remain current and effective. You will work under general supervision and resolve moderately complex technical and training-related challenges.

Requirements

• Active Secret Clearance
• Bachelor’s degree in Business Administration or a related field with 2–4 years of relevant experience
• Experienced in applying technical standards, principles, and theories to training or operational support work
• Ability to solve moderately complex technical and logistical problems with minimal oversight
• Strong organizational and project coordination skills, particularly in managing multiple training events simultaneously
• Proficiency in evaluating technical documentation and translating complex information into training materials
• Strong communication and interpersonal skills, with the ability to collaborate effectively with technical teams, clients, and vendors
• Ability to analyze training data and generate meaningful reports to support program performance
• Comfortable working independently while balancing competing priorities in a fast-paced environment
• DoD 8570 / 8140 IAT Level II certification

Nice To Haves

• Experience administering technical training programs or learning management systems
• Familiarity with software testing, pilot program support, or user-acceptance testing
• Experience coordinating with cross-functional or technical rollout teams
• Knowledge of adult learning principles or instructional design best practices
• Proficiency with tools used for data tracking, reporting, or training documentation management

Responsibilities

• Develops, implements, and revises technical training programs, courses, and catalogs to support company or client initiatives
• Prepares and maintains instructor and student materials, including course outlines, manuals, workbooks, handouts, certificates, and training aids
• Provides technical and operational support throughout the design, development, evaluation, and promotion of training initiatives
• Plans, coordinates, and delivers training events, including scheduling personnel, instructors, facilities, and materials, and conducting classroom sessions, workshops, and seminars
• Collaborates with technical rollout teams during pilot sessions, conducting testing, reporting results, and collecting user feedback
• Reviews, edits, and maintains training and system documentation to ensure accuracy, clarity, and alignment with upgrades and new software
• Maintains training environments, including training rooms, class rosters, instructor outlines, documentation, and training databases; generates reports and related materials as needed
• Builds and maintains relationships with external training vendors and stays current on industry trends through technical research and vendor seminars
• Provides technical support to operational strategies to optimize processes, enhance productivity, and ensure quality
• May provide training on Internet Protocol version 6 (IPv6)
• Ensure 100% of planned hours are worked and recorded
• Identify and escalate opportunities that may support growth within the work area
• Participate in growth efforts as requested
• Ensure all contractual deliverables are met or exceeded to the customer’s satisfaction
• Complete personal PDP and attend Staff Meeting and Storytime
• Build productive and positive professional relationships with clients within the program
• Execute all contract requirements as assigned in accordance with the contract-specific LCAT and requirements
• Perform other related duties as assigned

Benefits

• competitive compensation
• benefits
• learning and development opportunities
• health and wellness programs
• income protection
• paid leave
• retirement and savings

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level