Technical Trainer (PAT) Learning & Development

City of New York • New York, NY

6d • $62,868 - $97,593 • Onsite

About The Position

The New York City Housing Authority (NYCHA) is seeking a Technical Trainer (Property Administration) for its Learning and Development (L&D) Department. This role reports to the Administrator of the Property Administration Training Unit and is responsible for facilitating training courses to enhance the technical skills and knowledge of NYCHA employees, particularly Housing Assistants, Neighborhood Planners, and other administrative titles. The training will focus on NYCHA standards and procedures related to property management operations, supervision, and tenancy administration. The goal is to ensure employees can perform their duties safely, efficiently, and in compliance with standards. NYCHA is the largest public housing authority in North America, serving a significant portion of New York City's population and employing over 11,000 individuals.

Requirements

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to '1' or '2' above. However, all candidates must have at least one year of experience as described in '1' above.

Responsibilities

• Plan, implement, coordinate, monitor and/or evaluate programs.
• Perform difficult work in the preparation of planning required for training.
• Prepare evaluation reports, perform analyses and review program plans, funding and performance.
• Make recommendations on policies and procedures.
• Provide authoritative interpretation of complex problems.
• Provide technical assistance and training to subordinate staff in techniques of program implementation and management.
• Create and deliver training on General Property Administration, Rent Collection/Legal Action, Annual Income Reviews and Uncollected Accounts, Visual Assessments, Occupancy and Vacancy, Procurement, Safety & Security, Repair/Work Orders, Property Maintenance, NSPIRE, Resident Engagement, Staff Supervision/Training, Reporting, and Special Projects.
• Serve as a subject matter expert on property administration training.
• Lead or participate in special projects as necessary.

Benefits

• Choice of medical coverage plans
• Deferred compensation plans
• Defined pension benefit plan as a member of the New York City Employees' Retirement System (NYCERS)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level