Technical Trainer - M&R

NiSource • Gahanna, OH

1d • $82,200 - $144,900 • Onsite

About The Position

The Technical Trainer plans, prepares and delivers training programs to meet the development needs of the employees. Provides quality, timely and innovative training curriculum, including but not limited to: safety and applications along with training within Gas Operations job classifications. Builds and maintains working relationships with operations, construction, engineering, customer operations, etc. while meeting their business needs. Assess course and curriculum development. Takes actions to ensure employees are properly prepared to work safely, effectively and in compliance with all Regulatory, OSHA and industry requirements. This role also makes final determination on employee training and work readiness/progression status. Works together with field operations and On the Job Trainers to determine employee competency to determine and deliver competency training as needed.

Essential Functions Technical Trainer 2: (Includes Technical Trainer 1 duties plus):
Independently provides learning activities for more complex courses to improve student knowledge
Oversees training of tech trainer 1
Implements/trains learning initiatives that provide practical in field experience for employees
Identifies/reacts to learning opportunities, while developing employees towards masterly level of job positions
Partners with operations management to identify training needs and delivers programs to ensure compliance
Identifies needs and participates with Gas Standard reviews within operations
Researches, analyzes and applies current technology and related training by reviewing periodicals, journals, attending seminars, etc. to continuously improve training courses
Monitors energy industry trends, analyzes potential impacts and recommends strategic approaches

Technical Trainer 3 (Includes Technical Trainer 2 duties plus):
Leads learning events that build student knowledge and skill with a primary focus on gas activities
Directs classroom training, hands on practice and simulation, and on the job training (OJT) events that maximize student learning
Implements/trains learning initiatives that provide practical in field experience for employees
Leads a Training governance program
Subject matter expert for curriculum development
Develops and maintains working relationships with front line leaders to be aware of trainee experiences and knowledge
Monitors energy industry trends, analyzes potential impacts and recommends strategic approaches

Requirements

• 3+ years of experience in gas industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel (for Technical Trainer 2).
• 5+ years of experience in gas utility industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel (for Technical Trainer 3).
• Experience delivering effective technical training & evaluation programs.
• Valid Driver's License Upon Hire.
• Extensive experience in delivering effective technical training & evaluation programs (for Technical Trainer 3).
• Previous experience as a facilitator for various size groups (for Technical Trainer 3).
• Excellent communications, presentation, interpersonal skills.
• Knowledge of PC applications/skills.
• Knowledge of maintenance and operating procedures and processes used in the programs assigned.
• Working knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.).
• Extensive knowledge of maintenance and operating procedures and processes used in the programs assigned (for Technical Trainer 3).
• Advanced knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.) (for Technical Trainer 3).
• Knowledge of Collective Bargaining Unit Agreement (where applicable).

Nice To Haves

• Bachelor's Degree
• Other technical related certifications or equivalent field experience.

Responsibilities

• Plans, prepares and delivers training programs to meet the development needs of the employees.
• Provides quality, timely and innovative training curriculum, including but not limited to: safety and applications along with training within Gas Operations job classifications.
• Builds and maintains working relationships with operations, construction, engineering, customer operations, etc. while meeting their business needs.
• Assesses course and curriculum development.
• Takes actions to ensure employees are properly prepared to work safely, effectively and in compliance with all Regulatory, OSHA and industry requirements.
• Makes final determination on employee training and work readiness/progression status.
• Works together with field operations and On the Job Trainers to determine employee competency to determine and deliver competency training as needed.
• Independently provides learning activities for more complex courses to improve student knowledge.
• Oversees training of tech trainer 1.
• Implements/trains learning initiatives that provide practical in field experience for employees.
• Identifies/reacts to learning opportunities, while developing employees towards masterly level of job positions.
• Partners with operations management to identify training needs and delivers programs to ensure compliance.
• Identifies needs and participates with Gas Standard reviews within operations.
• Researches, analyzes and applies current technology and related training by reviewing periodicals, journals, attending seminars, etc. to continuously improve training courses.
• Monitors energy industry trends, analyzes potential impacts and recommends strategic approaches.
• Leads learning events that build student knowledge and skill with a primary focus on gas activities.
• Directs classroom training, hands on practice and simulation, and on the job training (OJT) events that maximize student learning.
• Leads a Training governance program.
• Subject matter expert for curriculum development.
• Develops and maintains working relationships with front line leaders to be aware of trainee experiences and knowledge.

Benefits

• NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law.
• NiSource participates in the U.S. Department of Homeland Security’s E-Verify program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree