Technical Trainer Instructor - Senior
About The Position
We are looking for a talented Technical Trainer Instructor – Senior to join our team specializing in Service for our location in Fridley, MN. In this role, you will make an impact in the following ways: Act With Urgency: Take on new challenges and opportunities with high energy and determination, ensuring momentum and progress even in demanding situations. Communicate With Clarity: Deliver clear, audience‑specific communication across teams, customers, and leadership to ensure alignment, understanding, and effective decision‑making. Drive Meaningful Results: Consistently achieve high‑quality outcomes by staying focused on priorities, overcoming obstacles, and maintaining strong execution discipline. Inspire Vision and Purpose: Translate strategy into a compelling direction that motivates others, strengthens engagement, and aligns the team toward shared goals. Ensure Accountability: Hold myself and others to commitments by setting clear expectations, following through reliably, and reinforcing a culture of ownership. Build Trust Through Integrity: Foster confidence and strong working relationships by demonstrating honesty, transparency, and authenticity in all interactions. Navigate Organizational Complexity: Use organizational savvy to work effectively across policies, processes, and diverse stakeholder groups to move work forward smoothly. Adapt and Grow Continuously: Adjust my approach to meet changing demands while actively seeking opportunities for learning, skill development, and professional growth.
Requirements
- Relevant trade qualifications
- Strong Cummins product knowledge
- Intermediate level of relevant work experience, including experience in service
- College, university or equivalent technical experience required
Nice To Haves
- Previous training experience preferred but not required
Responsibilities
- Deliver engaging training sessions
- Forecast training demand
- Adapt training materials for different audiences
- Evaluate training effectiveness through participant feedback and field performance
- Maintain accurate training records
- Report service capability
- Update training materials regularly
- Contribute to process improvements that strengthen training quality and consistency
- Provide responsive technical support
- Collaborate with technicians and service teams
- Work directly with end user customers
- Communicate clearly across diverse groups to ensure uptime and successful installations/decommissions
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
