Technical Trainer Instructor - Senior

Cummins • Mississauga, ON

5d • Onsite

About The Position

Provides high-quality technical training delivery on Cummins products and systems. Delivers technical training to distributor, dealer, and customer service personnel to enable technician efficiency, repair quality and customer satisfaction. Provides technical support as required.

Requirements

• High-quality technical training delivery on Cummins products and systems.
• Technical training to distributor, dealer, and customer service personnel.
• Enable technician efficiency, repair quality and customer satisfaction.
• Provide technical support as required.

Responsibilities

• Anticipate and forecast training demand to ensure the organization has the right technical capability at the right time, aligning training plans with evolving business needs.
• Deliver high‑quality technical training and support that equips technicians and service personnel to diagnose, repair, and use systems and tools effectively.
• Build and maintain deep subject‑matter expertise through train-the-trainer sessions and keep all training materials accurate, current, and aligned with product and process updates.
• Evaluate training effectiveness by analyzing participant feedback and field performance to strengthen future sessions and close skill gaps.
• Drive continuous improvement by contributing to initiatives that enhance training processes, tools, and service capability across the organization.
• Maintain accurate technical training records and report on service capability to support compliance, workforce planning, and operational decision‑making.
• Customize and adapt training programs to meet the needs of different audiences, products, and service environments, ensuring relevance and practical application.
• Develop and refine technical presentations that clearly communicate complex information and support consistent, high‑quality learning experiences.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed