Technical Theater Coordinator

City of Gaithersburg•Gaithersburg, MD

8d•Hybrid

About The Position

The Arts Barn, a program venue of the Cultural Events & Services Division of the Department of Parks, Recreation & Culture, is seeking a part-time Technical Theater Coordinator to plan, organize, implement, and manage a comprehensive season of theater and other types of performances at the at the Arts Barn and other City facilities. This role will be responsible for managing the lighting grid, sound system, rigging, and all equipment assets within the Arts Barn’s 99-seat theater which is open for arts programming, rentals, and for special events. The Technical Theater Coordinator ensures that professionally run theatrical programs and performers properly use resources, follow policies and procedures, provide the highest quality entertainment for patrons, and meet all contract requirements and expectations of performers and participants. The successful candidate will oversee programs, work directly with performers, professionals, and community theatre groups, as well as volunteers and patrons, manage Arts Barn equipment assets, and advise on Arts Barn technical production sound and light resources, and ensure a safe, secure, and enjoyable atmosphere for all. The position requires expertise and previous experience in technical theater operations, performing arts, or related field, as well as strong organizational and marketing skills and outstanding abilities in customer service and public relations. Theater/performing arts-related college level course work or degree is preferred. You must be an effective verbal and written communicator, be able to multi-task and meet deadlines, and work both independently and as part of a dedicated, innovative, and collaborative team.

Requirements

At least two years of college level course work in Theater, Recreation, Education, Art, Music, Performing Arts, Arts Administration, Leisure Services, or related field; associate degree or higher is preferred.
Previous experience in theater operations, performing arts, or related field required.
Excellent interpersonal, analytical, organizational, time management, communication (verbal and written), and customer service skills.
High level of attention to detail and accuracy.
Demonstrated ability to problem solve, prioritize, and meet deadlines.
Computer proficiency (Microsoft 365 applications).
An understanding of the needs of an ethnically and economically diverse community.
Valid driver's license.
CPR/AED and First Aid certification (may be obtained through the City upon hire).
Or any acceptable equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities to satisfactorily perform the essential functions of the job.

Nice To Haves

Previous arts/events programming and box office management experience preferred.
Previous experience with backstage management, including rigging, sound board and light grid management, light hang and focus, and other technical production requirements, preferred.
Experience with AudienceView or similar ticketing software and ActiveNet or similar recreation management software a plus.

Responsibilities

Design, conduct, and manage the annual open application process for theater/performance companies; review submitted materials; assist in selecting productions; negotiate contracts.
Monitor theater/performance companies’ compliance with contracts terms and City/facility policies.
Provide on-site supervision of productions; coordinate and schedule rehearsals and performances; oversee sound and lighting requirements; ensure all technical and logistical needs are met.
Inspect, test, install and modify equipment prior to performances to ensure compliance with applicable health and safety codes.
Develop and coordinate marketing plans; prepare marketing and promotional materials.
Manage collateral materials such as programs, signage, and brochures.
Schedule facility use using applicable software; communicate schedule changes as needed.
Respond to theater/performance companies and customer via email and phone regarding programs and facility operations.
Provide expertise and training to facility staff and volunteers.
Analyze attendance or program participation; produce periodic reports.
Evaluate programs using customer feedback, site observation, and verbal discussions; implement improvements within scope of authority or recommend changes to management.
Make purchases and create requisitions; monitor program expenditures and revenue to stay within budget parameters; prepare financial reports; support the development of the divisional budget.
Provide ticket reports to performers and request timely performer payments.
Assist with administrative support activities as needed.
Perform other related duties as assigned.
Provide outstanding service, pursue continuous improvement, and strive to exceed expectations.