Technical Team Supervisor, OTT (French Services) (Telework/Hybrid)

CBC/Radio-Canada•Montreal, QC

10d•Hybrid

About The Position

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. This is a hybrid position with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines. If you want to enter the world of digital media and be part of the change and growth of one of Canada’s long-established and respected broadcasters, this is your chance. CBC/Radio-Canada is looking for a Technical Team Supervisor to work with the OTT team. The OTT team is responsible for building, maintaining and supporting some of the most prominent video streaming products in Canada: CBC Gem and ICI Tou.tv. You will lead the development on one of the value streams within the OTT product family. You will support the development team by contributing to the code, providing guidance on technical approaches of features and ensuring work delivered meets requirements and adheres to coding best practices. Every month, millions of Canadians rely on Gem and ICI Tou.tv to inform, enlighten and entertain them. Whether it is through news, sports, scripted shows, or major events like the Olympic Games, our streaming services express Canadian culture with a mission to serve all Canadians. We welcome people who are strong collaborators and feel they can contribute in non-traditional ways. If you're passionate about Canada and you love technology, learning and bringing out the best in others, you’ll love working in the OTT team at the CBC/Radio-Canada.

Requirements

Two or more years of experience in a leadership role managing and leading a team of developers.
Three or more years of experience in a senior development role.
Demonstrated ability to provide technical and team leadership for other developers.
Excellent communication skills and interpersonal relationships building.
Experience with mentoring and coaching developers.
Drawing from their strengths and helping them with areas of improvements through timely feedback.
Experienced in coding standards, quality engineering management, source code management, CI/CD pipeline (eg Jenkins), release management.
Possess a degree (BA, BSc) or diploma in a Software Development, Computer Science or Engineering related discipline, delivered by a recognized learning institution.
Knowledge in software development lifecycle and Agile best practices.
You are proficient in one or more programming languages such as Javascript, TypeScript, Swift, Kotlin, C# and UI development libraries such as React, SwiftUI and Jetpack Compose.
Experience with the design and implementation of APIs.
Experience with automated and unit tests.
Demonstrated ability to drive innovation and improvements.
Ability to learn and share knowledge on new technologies to build subject matter expertise within the team.
A problem solver and good communicator who takes ownership of the work they do, see problems as opportunities, and share new ideas.
A dynamic individual who loves to learn and connect with others.
Good general knowledge and strong intellectual curiosity (to acquire and develop new knowledge and skills).
Critical thinking (to question and propose new ideas).
A keen interest in the major trends and challenges of the digital world.
Meticulousness, independence, and resourcefulness.
Excellent stress management and priority setting.
Analytical and conceptual thinking skills.
Flexibility, initiative, and dynamism.
Ability to work in a team, excellent communicator.
Due to the nature of the mandates and responsibilities of this role, all candidates will be required to work in a multilingual environment, where business will be conducted in both official languages (English and French). Therefore, employees working in this role will be expected to make the required efforts and adjustments to navigate this multilingual environment in a respectful manner for all.

Nice To Haves

Understanding of quality engineering practices.
Understanding of audience impact for a media and broadcasting company and developing best in class UX experiences.
Experience with Azure, AWS architectures and release pipelines.
Knowledge of in-app purchases and subscription systems.
Knowledge of platform specific player librairies.
Have ability to lead and connect with people inside and outside of the team (eg. other product teams, stakeholders as necessary).
Bilingualism (English and French) spoken and written is an asset.

Responsibilities

Lead a team of 6-12 direct reports (developers) to deliver high quality applications consistently within an Agile framework.
Collaborating with Product Owner and Architects to assess feasibility of proposed changes/features and helping to break down, clarify, prioritize and estimate work to deliver value in each Agile sprint/product increment.
Working hands on with developers and QA to ensure implementations/approaches are cohesive and aligns with the system design and technical requirements set by the Solution Architects.
Promoting software development best practices: Reviewing PRs (pull requests), encouraging knowledge sharing and collaboration, active monitoring, helping the team maintain testable, maintainable, performant and quality code.
Coaching developers and supporting development activities like onboarding, coding, testing, release management with QA, debugging and bug fix.
Mentor and coach developers by leveraging their strengths, providing timely feedback to support their areas of improvement and identifying training needs.
Provide continuous feedback on ongoing team issues, feedback on members of the team to management and ATLs.
Support activities in relation with employee progression, such as hiring, annual reviews, performance improvement plan (if necessary), in partnership with your manager.
Actively fostering a diverse and inclusive team environment where all members feel valued, respected, and empowered to contribute their unique perspectives.
Working with senior management and Solution Architects to define and champion technical objectives for the team.
Open communication and dialogue with team members on an ongoing basis, being supportive and receptive to feedback and questions.
Understanding the importance of accessibility and knowing what it takes to meet the needs and inclusivity of all users.
Having an opportunity to join a company with a mission, value set, and tech-forward approach that aligns with your own; a place where knowledge-sharing guides your learning.
Wanting to be part of a fun team, engaged in a continuous learning culture, where you can take on new challenges and be a significant contributor to engaging our pan Canadian audience.

Benefits

Flexible work schedules, allowing you to prioritize yourself, your family and your work.
Work from home opportunities.
Competitive total rewards package.
20% of time for innovation, learning and development; wherever your interests lie.
Opportunities to work with cutting edge technology.
Opportunities for continued learning and professional development.
Opportunities to become a member of our Employee Resource Groups.
Pair programming and mentorship opportunities, where you can learn from the best in the industry and help coach new talent.
A creative and dynamic work environment, where your ideas and contributions can be heard, valued and respected.
A supportive management team committed to upholding the highest standards of diversity and inclusivity.
An environment which favours experimentation and an iterative approach in order to achieve the highest form of technical innovation.
Attractive CBC/Radio-Canada employee benefits.